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Troubleshooting and routine maintenance chapter in user's guide 48 MFC – 290C - Brother

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goes through below link and down the user guide .....

http://welcome.solutions.brother.com/BSC/public/as/as_ot/en/model_top/colormfc/dcp165c_all.html?reg=as&c=as_ot&lang=en&prod=dcp165c_all

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This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).

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I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
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You can download the manual from this link: http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000222/MFC-210C_UsaEngUsr_B.pdf See page 11-4

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