Question about Samsung 6030 Series UN40FH6030 40" LED TV 1920x1080, 240 Hz, HDTV, 3D
I have a TV that was giving me an HDCP purple screen when using my Roku 3. I swapped HDMI cables and tried another input but same issue. Other devices do not cause my TV to do this. I tried the Roku 3 on a different TV and it works just fine. I did replace the Roku 3 with a Roku Premiere, but now rather than displaying a purple HDCP content disabled screen, the screen will go black and I'll loose sound for about 1-2 seconds periodically, then it will come back on displaying the HDMI 2 input in the corner as if I just selected the input. Again, this works fine on my other TV. I've watched the red standby light when it does this and it never appears. So I don't think it's shutting off then turning itself back on again. Wondering if the main board is beginning to fail? Thanks!
Posted by Anonymous on
Please contact RUKU support, they will know what the message means and how to fix it, chances are the device is defective.
Posted on Dec 10, 2016
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Posted on Jan 02, 2017
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