Question about Samsung 6030 Series UN40FH6030 40" LED TV 1920x1080, 240 Hz, HDTV, 3D

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I have a Samsung un40fh6030. About a month ago it has been giving me a purple screen saying HDCP something, content disabled. This is only with my Roku. Please see additional details in below.

I have a TV that was giving me an HDCP purple screen when using my Roku 3. I swapped HDMI cables and tried another input but same issue. Other devices do not cause my TV to do this. I tried the Roku 3 on a different TV and it works just fine. I did replace the Roku 3 with a Roku Premiere, but now rather than displaying a purple HDCP content disabled screen, the screen will go black and I'll loose sound for about 1-2 seconds periodically, then it will come back on displaying the HDMI 2 input in the corner as if I just selected the input. Again, this works fine on my other TV. I've watched the red standby light when it does this and it never appears. So I don't think it's shutting off then turning itself back on again. Wondering if the main board is beginning to fail? Thanks!

Posted by Anonymous on

  • Donna Wilson
    Donna Wilson Dec 10, 2016

    I had that problem also. Mine was a damaged port for HDMI cable. It could be your cable itself or the Roku reset might have to be pushed. Also check Roku site if these do not help.

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  • Samsung Master
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Please contact RUKU support, they will know what the message means and how to fix it, chances are the device is defective.

Posted on Dec 10, 2016

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