Question about Samsung 6030 Series UN40FH6030 40" LED TV 1920x1080, 240 Hz, HDTV, 3D

1 Answer

I have a Samsung un40fh6030. About a month ago it has been giving me a purple screen saying HDCP something, content disabled. This is only with my Roku. Please see additional details in below.

I have a TV that was giving me an HDCP purple screen when using my Roku 3. I swapped HDMI cables and tried another input but same issue. Other devices do not cause my TV to do this. I tried the Roku 3 on a different TV and it works just fine. I did replace the Roku 3 with a Roku Premiere, but now rather than displaying a purple HDCP content disabled screen, the screen will go black and I'll loose sound for about 1-2 seconds periodically, then it will come back on displaying the HDMI 2 input in the corner as if I just selected the input. Again, this works fine on my other TV. I've watched the red standby light when it does this and it never appears. So I don't think it's shutting off then turning itself back on again. Wondering if the main board is beginning to fail? Thanks!

Posted by Anonymous on

  • Donna Wilson
    Donna Wilson Dec 10, 2016

    I had that problem also. Mine was a damaged port for HDMI cable. It could be your cable itself or the Roku reset might have to be pushed. Also check Roku site if these do not help.


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.


    An expert that got 20 achievements.


    An expert that got 10 achievements.

  • Samsung Master
  • 74,945 Answers

Please contact RUKU support, they will know what the message means and how to fix it, chances are the device is defective.

Posted on Dec 10, 2016

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi ROKU stick does not show any films on Netflix, BBCiplayer etc.

Please contact ROKU customer support on this problem.

Dec 27, 2016 | Televison & Video

1 Answer


HDCP High-bandwidth Digital Content Protection, requires uninterrupted transmission through your HDMI or DVI lead. It is to ensure you don't try to intercept copyrighted material and copy it before it reaches your TV. Check your leads are correctly fitted and are good quality.

Apr 15, 2016 | Televison & Video

1 Answer

I am getting 'HDCP unauthorized content disabled '

You are playing content over an HDMI cable that contains a copy blocking system. This is the reason that manufactures pushed HDMI systems instead of DVI. Digital content protection was the whole purpose.

Jan 04, 2016 | Televison & Video

1 Answer

When I go to watch anything I get a blue screen and it says HDCP unauthorized content disabled

Try a diffent HDMI port or a different HDMI cable. These things a finicky and they have to "handshake" with each other (The ROKU and the TV). If you turn the TV off and then on it will probably fix the trouble as it initiates a new handshake..

Mar 11, 2015 | Amazon Fire TV Stick

2 Answers

I have a 2009 Lg 37lh30 Tv and for the most part it works until recently. I am now getting a HDCP rejection when using an Apple tv or Roku and no screen when using my bluRay Player (which use to work

Some TV's & cables are not HDCP compliant . Sometimes you can replace the cable to fix the problem & other times you have to replace the tv because its not HDCP compliant . First check to see if your tv is HDCP compliant .

Jan 03, 2015 | LG 37LH30 37 in. LCD HDTV

1 Answer

My samsung tv shuts off sometimes & when i can get it back on it reads HDCP AUTHORIZATION FAILURE- HDMI PORT DISABLED

have you had to fry pals the lamp in it. if so the do mite be lulus so try to put it on titer

May 04, 2014 | Samsung DLP HL-P5663W 56" TV

1 Answer

When trhing to watch Netflix I get an error message"this content requires HDCP for playback" on my LC320EMX

HDCP- High bandwith digital content protection is something that would be built into your tv. it prevents you from copying programs to another device. You have two options- one use a different type of cables like say rca red-white-yellow cables or for hd video. component blue green red cables and red and white cables for sound

Oct 19, 2013 | Emerson LC320EM8 32 in. LCD TV

1 Answer

I was watching a movie on my telstra t-box and something popped up saying that my tv needs to support HDCP what do i do?

Hi I work at Telstra... the below might help you.
HDCP means High-bandwidth Digital Content Protection and is used to protect high value content like movies. Assuming you're using an HDMI cable to connect your T-Box to your TV, the problem could be that your TV is not recognising the HDCP protecting the Movie. This could relate to the age of the TV and the software on it being older as well.
There are two possible fixes for this. One is to simply change from using HDMI to component (red, green and blue) or composite (yellow) connections. Two; your TV might be 'upgradeable' so check the manufacturers website support section to see if you can download new software to upgrade it.

Nov 21, 2010 | Televison & Video

Not finding what you are looking for?
Samsung 6030 Series UN40FH6030 40" LED TV 1920x1080, 240 Hz, HDTV, 3D Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Televison & Video Experts

The Knight
The Knight

Level 3 Expert

73591 Answers

Henry  Thomas
Henry Thomas

Level 3 Expert

1074 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides