Question about Samsung 6030 Series UN40FH6030 40" LED TV 1920x1080, 240 Hz, HDTV, 3D

1 Answer

I have a Samsung un40fh6030. About a month ago it has been giving me a purple screen saying HDCP something, content disabled. This is only with my Roku. Please see additional details in below.

I have a TV that was giving me an HDCP purple screen when using my Roku 3. I swapped HDMI cables and tried another input but same issue. Other devices do not cause my TV to do this. I tried the Roku 3 on a different TV and it works just fine. I did replace the Roku 3 with a Roku Premiere, but now rather than displaying a purple HDCP content disabled screen, the screen will go black and I'll loose sound for about 1-2 seconds periodically, then it will come back on displaying the HDMI 2 input in the corner as if I just selected the input. Again, this works fine on my other TV. I've watched the red standby light when it does this and it never appears. So I don't think it's shutting off then turning itself back on again. Wondering if the main board is beginning to fail? Thanks!

Posted by Anonymous on

  • Donna Wilson
    Donna Wilson Dec 10, 2016

    I had that problem also. Mine was a damaged port for HDMI cable. It could be your cable itself or the Roku reset might have to be pushed. Also check Roku site if these do not help.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Samsung Master
  • 78,267 Answers

Please contact RUKU support, they will know what the message means and how to fix it, chances are the device is defective.

Posted on Dec 10, 2016

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Roku displaying HDCP unauthorised. Content disabled. How do you fix this so you can see the picture.


If a purple screen appears on your TV showing "HDCP Unauthorized. Content Disabled", it's usually caused by a loose HDMI connector, or is caused by a problematic HDMI cable.

Dec 25, 2017 | Roku Televison & Video

1 Answer

I keep getting a message: HDCP unuauthorised. Content disabled. Across the screen.


Internet disable on cable box or televisio what are you using specify please

Nov 18, 2017 | Televison & Video

1 Answer

SOMEPROGRAMS WILL NOT PLAY, ONLY AUDIO. iT SHOWS "HDCP UN AUTHORIZED, CONTENT DISABLED"


HDCP High-bandwidth Digital Content Protection, requires uninterrupted transmission through your HDMI or DVI lead. It is to ensure you don't try to intercept copyrighted material and copy it before it reaches your TV. Check your leads are correctly fitted and are good quality.

Apr 15, 2016 | Televison & Video

1 Answer

When I go to watch anything I get a blue screen and it says HDCP unauthorized content disabled


Try a diffent HDMI port or a different HDMI cable. These things a finicky and they have to "handshake" with each other (The ROKU and the TV). If you turn the TV off and then on it will probably fix the trouble as it initiates a new handshake..

Mar 11, 2015 | Amazon Fire TV Stick

2 Answers

I have a 2009 Lg 37lh30 Tv and for the most part it works until recently. I am now getting a HDCP rejection when using an Apple tv or Roku and no screen when using my bluRay Player (which use to work


Some TV's & cables are not HDCP compliant . Sometimes you can replace the cable to fix the problem & other times you have to replace the tv because its not HDCP compliant . First check to see if your tv is HDCP compliant .

Jan 03, 2015 | LG 37LH30 37 in. LCD HDTV

1 Answer

Roku 3 hdcp


Hello... I searched the internet and found this. I hope this helps...

To resolve the "HDCP unauthorized. Content disabled" issue, try these steps:
  1. If you are trying to stream 4K Ultra HD content when you see the purple screen, review the instructions for setting up your Roku player for 4K. Go to the next step if you continue to see a purple screen.
  2. On both your Roku player and your TV or AVR, unplug each end of the HDMI cable.
  3. Power off your TV and your Roku player and unplug their respective power supplies.
  4. Reconnect both ends of the HDMI cable, pushing them firmly, all the way in.
  5. Reconnect your TV and your Roku player to their power supplies and power them on.
  6. Try viewing the video again.
If the above did not resolve your issue, try these additional suggestions:
  • Try a different HDMI input on your TV.
  • Try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects.
  • If you are using an HDMI switch or AVR, try connecting the Roku player directly to the TV.
  • Try another TV, if possible.
  • If you are using a computer monitor, try using a TV, if possible.
  • Try using different Display Settings on your Roku player. You can find these settings under Settings >Display type.
  • If this is the first time you are seeing this HDCP purple screen after setting up your Roku player, ensure that your TV and/or AVR supports HDCP. Contact your equipment manufacturer for more information.

Nov 17, 2017 | Roku 3

1 Answer

When trhing to watch Netflix I get an error message"this content requires HDCP for playback" on my LC320EMX


HDCP- High bandwith digital content protection is something that would be built into your tv. it prevents you from copying programs to another device. You have two options- one use a different type of cables like say rca red-white-yellow cables or for hd video. component blue green red cables and red and white cables for sound

Oct 19, 2013 | Emerson LC320EM8 32 in. LCD TV

1 Answer

I cannot view HD channels (from freeview HD box) through my Sony str-dh810. I've narrowed the problem down to something called HDCP. When HDCP is on, I cannot view anything from my freeview box. Turning...


This piece of information should solve your problem:

High-bandwidth Digital Content Protection (HDCP) is a form of Digital Rights Management (DRM).
There is a licensing body that issues licenses for HDCP devices. Each HDCP-compliant device, like your Blu-ray player or Xbox, has a license and the ability to talk to the receiving device on the other end of the HDMI cable. The outputting device says "Hey display! Are you HDCP compliant? Here is my license, show me your license!" The display (or other HDCP compliant device) returns with "Why yes, I am legit! Here is my license!" When that process works, it happens within a thousandth of a second and you, the consumer, never even notice. You power on your Blu-ray player or DVR, it makes nice with your HDTV, and you live a happy life never knowing what HDCP even is.
if you have an older HDTV set that is not HDCP compliant then you cannot watch any HDCP compliant content on it. If you plug in your HDCP-compliant device to a non-compliant device, you'll either see a blank screen or an error message like "ERROR: NON-HDCP OUTPUT," "HDCP unauthorised," or simply "HDCP ERROR."
Short of buying a new television or giving up on your video game project the only way to deal with your HDCP compliance problem is to buy a cheap HDMI splitter that ignores HDCP requests.

Sep 25, 2017 | Sony STRDH810

Not finding what you are looking for?

Open Questions:

See all Samsung 6030 Series UN40FH6030 40" LED TV Questions

Samsung 6030 Series UN40FH6030 40" LED TV 1920x1080, 240 Hz, HDTV, 3D Logo

Related Topics:

88 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75178 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...