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The brush roller won't spin on my dyson dc35!

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  • 4 Answers

Roller is clogged. remove 2 or 4 screws from bottom clean rollers on each end. when replacing make sure drive belt is tight

Posted on Dec 04, 2016

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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geordie rob
  • 7 Answers

SOURCE: roller brush is not turning on a dyson DC14

http://www.dyson.co.uk/support/help.asp?product=DC07-SY&article=527
here's a link that might help
good luck

Posted on Dec 29, 2008

  • 2 Answers

SOURCE: brush roller on windtunnel won't spin

It sounds like you need to replace the actuator arm or the cable to it. Look for Hoover part 43143046 for a start. I've got a similar problem.

Posted on Jun 04, 2009

Dysonteam
  • 167 Answers

SOURCE: the brush bar wont spin on my dyson dc 25... i

Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Posted on Apr 22, 2010

wentlanv
  • 710 Answers

SOURCE: dyson vac has started to

Does the whining noise come from the motor or the brush area?
If it's from the brush area, it's probably the belt. Check to be sure the belt is not worn. Sometimes belts will glass up and slip. Also, check to see if it is still completely on as it should be. You may need to replace the belt.

I woHope this helps, if it does, please place a vote for me. Thanks,

Handie Andie

Posted on Mar 28, 2011

Testimonial: "good answer"

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: my dyson dc24 roller bar

    Hi there, it's Jack at Dyson.

    I'm sorry to hear you're having difficulties with your DC24. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our online support guide:

    http://www.dyson.co.uk/support/dc24new/dc24-multi-floor/my-machine-is-not-working/brushbar-not-rotating-reset-check

    Use something like the eraser-end of a pencil to depress the reset button, and make sure you push it in firmly until you hear an audible 'click'.

    Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.By following these steps, you should be able to resolve your issue without further assistance.

    However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

    Posted on Sep 12, 2011

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    1 Answer

    Dc35 brush head spins and stops


    Hello, this is Ava with Think Crucial.

    There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

    First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

    While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

    You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

    https://www.thinkcrucial.com/search?type=product&q=dyson

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care
    http://www.thinkcrucial.com/

    Jan 17, 2017 | Dyson Vacuums

    1 Answer

    Dyson dc35 Brushes quit turning after a few seconds--motor keeps running. It does this consistantly. No red flashing lights.


    Hello, this is Ava with Think Crucial.

    There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

    First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

    While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

    You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

    https://www.thinkcrucial.com/search?type=product&q=dc35

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care
    http://www.thinkcrucial.com/

    Nov 22, 2016 | Dyson DC35 Handheld Vacuum

    1 Answer

    So I have a dyson dc35 multi floor and it was working great then i turned it off to empty it and the brush wouldn't spin anymore. I cleaned it charged it and still nothing.


    Hello, this is Ava with Think Crucial.

    There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

    First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

    While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

    You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

    https://www.thinkcrucial.com/search?type=product&q=dc35

    I hope this was helpful.

    Ava B.
    Think Crucial Customer Care
    http://www.thinkcrucial.com/

    Nov 04, 2016 | Dyson Vacuums

    1 Answer

    My dyson dc35 animal brush spins very slowly. Brush is clean and hair free, could it be the small motor


    There shouldn't be a motor in the brush. The brush is powered by the suction on the hose. Check the suction on the hose. The vacuum itself might need to be cleaned. If the suction is a problem and you have cleaned the vacuum I would contact dyson support to see if they can replace your vacuum. http://www.dyson.com/support.aspx

    May 23, 2016 | Dyson Vacuums

    2 Answers

    Brush on a Dyson DC35 stops rotating. I cleared it of any debris, cleaned off the roller, no obstructions in the tube, and it kept doing it.


    Hi Aaron, it's Jack at Dyson.

    I'm sorry to hear you're having difficulties with your DC35. If the replacement motorised cleaner head hasn't resolved the issue, there could be an issue with the wand, main body or battery. We're happy to help you check for this, which should avoid you having to order further parts until we've determined which part is actually at fault. We can also confirm whether or not your machine is still covered under the Dyson warranty.

    When you have your DC35 fully charged and easily to hand, please contact our experts so we can talk you through some simple diagnostic checks. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking with you.

    Apr 14, 2015 | Dyson DC35 Handheld Vacuum

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    Dyson dc35 motorized floor tool repair


    Try check the connection. The connection is located on the edge of the pole, looking like 2 spikes inside a plastic housing. If it won't work if it's wet....

    Aug 16, 2014 | Dyson DC35 Handheld Vacuum

    1 Answer

    Carpet brush does not work on dc26


    With this model, the most likely cause is that the brush has become clogged and won't spin freely. Unplug the unit and test spinning the brush bar by hand. If you really can't get spin, follow instructions like these (
    Dyson DC26 DC35 DC36 DC38 DC44 DC45 DC47 Clearing the brush bar Official... that are straight from Dyson). Make sure you get the very ends fiber-free. It should spin better now.

    Good Luck!

    Jul 07, 2014 | Dyson Vacuums

    1 Answer

    Dyson dc35


    Sounds like the belt is slipping. Try replacing the belt. Hope this helps.

    May 22, 2014 | Vacuums

    1 Answer

    Dyson dc 35 the floor brush wont rotate


    My brush on my Dyson DC35 wont spin.

    Feb 29, 2012 | Dyson DC35 Handheld Vacuum

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