Question about Lexmark X5470 All-In-One InkJet Printer

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Lexmark 3500-4500; how do you open casing to look for possible paper jam...no Paper Jam error shown, but paper feeder loads lopsided so stops print

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  • grandmaleave Jul 20, 2009

    Problem is getting AT the rollers - it does not open from the top.

  • Anonymous Mar 20, 2014

    PAPER JAM,NOT LOADEING PAPER

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  • 226 Answers

Try cleaning the rollers with alchohol it should open from the top

Posted on Jul 20, 2009

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I have a paper jam. Is there a paper feeder button or anything I can do to get the paper out. I have already taken out the paper tray, toner cartridge and opened the back and can barely see the paper. I...


To access possible paper jams areas, please click the link http://bit.ly/jtehCY and then go to page 69.

The manual shows the path the paper travels through the printer and the options. The path varies depending on the paper source and paper exit selection (output bin). The jam areas are also shown on the pages.

For further assistance, please contact Lexmark Technical Support.

Jun 30, 2011 | Lexmark Optra T610 Laser Printer

1 Answer

I don't see a paper jam, but that is the error i keep getting. it will let me print or copy anything. the printer i have is a lexmark x5470


Leading cause of paper jams is debris/foreign objects that have accidentally fallen into the paper feed area.

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

Apr 26, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Printer is jamming paper and there is nothing there to be causing the paper to jam


There could be something blocking the paper path. Remove the sheets of paper from the feeder. Grab a flashlight and look into the feeder for any debris or foreign objects. If you're capable and willing, you may carefully lift the printer upside down so that any debris in the feeder will just freely roll out. If none debris found, lift the printer cover and remove the cartridges. While the cover is open check for any obstructions in the paper path. If none, close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the cartridges. Load some paper. Try to print again. If paper jam continues, please don't hesitate to contact Lexmark technical support for additional assistance.

Apr 21, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

Paper feeds about half way and then stops. All of the indicator lights come on.


If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing. If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on. If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support

Apr 11, 2011 | Lexmark Optra E312L Laser Printer

1 Answer

I keep getting a printer jam when trying to print, I clear the jam and then it sticks again, wither in the tray, the inner door or the fuser, any ideas appreciated..


Please check the error code when paper jams. The code will indicate where the jam is. Also let me provide some tips to prevent paper jam.

Flex, fan, and straighten paper before loading it. Make sure the paper lies flat in the paper tray. Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing too tightly against the paper or envelopes and push the paper tray in firmly after loading paper. Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper. Do not mix paper sizes, weights, or types in the same stack and make sure all sizes and types are set correctly in the printer control panel menus.

For Further Assistance, please contact Lexmark Technical Support.

Mar 14, 2011 | Lexmark C534dn Color Laser Printer

1 Answer

I cannot get the envelope fuction to work correctly. The printer tells me I have a paper jam, when in fact I am trying to print an envelope


The printer will stop printing is there is an error, check for any paper jam before printing. Take note of the error message and locate the exact jam.


Use the manual feeder when printing on envelopes. You may click on the link http://bit.ly/rnHp5b to see instructions on how to go about the procedure using the manual feeder.


For further assistance, please call Lexmark Technical Support.

Mar 08, 2011 | Lexmark C532n Color Laser Printer

3 Answers

Hi I get this 250.07 paper jam check mp feeder on Lexmark t644


Please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 09, 2009 | Lexmark T644 Laser Printer

3 Answers

PAPER JAM ERROR 201.02


if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it

Mar 20, 2009 | Lexmark T640 Laser Printer

1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Dec 12, 2008 | Lexmark T640 Laser Printer

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