Email says username or password wrong. It is correct what am I doing wrong ?
You shouldn't ever receive an actual email message telling you that your email username or password is wrong. That would likely be a bogus phishing message trying to trick you into revealing your credentials so some cybercriminals can steal them.
If you mean that you're receiving a screen message that your username and password are wrong, it means that either the account has been locked after a certain number of failed login attempts or you are entering some of that info wrong.
If you're sure that you've checked spelling and caps - most passwords are case sensitive - go to the website of your email provider and look for instructions for retrieving or resetting your password. You should also be able to find a phone number or online chat feature for contacting technical support for help.
Mar 10, 2015 |
Computers & Internet