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How to empty basket on Ativa MDM 8000 - Office Equipment & Supplies

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Just refer to the service manual provided at: www.manualsonline.com and search for the model.

Posted on Dec 04, 2016

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Ativa shredder manual


I could not find a manual or support on Ativa website but I searched their FAQ. It said that the shredder basket must be fully closed and integrated with the shredder. I had the same problem. I pushed the basket firmly into place and it stopped. I believe this flashing scheme may be telling you that the shredder and basket aren't properly aligned.

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Small Shredders like these are not continuous duty machines.Meaning they are use for very very short time intervals. If it's "heating" up right away, the motor may be going bad. Shouldn't take 15 minutes to cool down after a short use period.
Here's a suggestion: Just before you run paper thru it next time, squirt some oil all the way across the cutting blades. Then run the paper. (Oh, and make sure you have some shredded paper in the basket to catch and absorb the excess oil) Good luck.

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1 Answer

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On the right side of the waste basket(as you face it) is a tab that pushes a button on the shredder when it is in place. The tab is not making contact with the button. Push the side of the basket where the tab is when you have paper to shred in it. If it begins to shred, you may have to bend the basket inward so that the tab makes contact. I have had this problem.

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ok " if the ready light did not come on it's telling you that there is no power sound like the plug in transformer is no good .

you can check that transformer , with a multimeter, see if you have the right voltage.

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Pull the top of the basket toward you and the top of it should swing out. Then you can lift the basket up and out once the top of the basket is partly open. Hope this helps. Have a good day. Mac =)

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