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My DPF-1411 has stopped working, wont power on at all. I have tried plugging it into various plugs and holding down the power button but nothing happens. What else can I d?

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  • 84 Answers

Do this steps:
1. check the power supply adaptor cord ,stranded wires inside sometimes breaks without your knowing.
2. Use a voltmeter to check the voltage output from the adaptor if doesnt react and no reading at all replace it .
3. if the powersupply is good, open the back cover and find the fuseable resistor inside the power source section of the board. replace it with the same value and put it back the cover and you are good to go. thanks

Posted on Dec 04, 2016

  • Lynda-Jo Jackson
    Lynda-Jo Jackson Dec 05, 2016

    Thank you so much! We borrowed a volt meter from my father in law and found out that the adapter had indeed gone bad. luckily we had another that worked just fine. Sadly, when we got the picture frame powered up we found there was damage to the screen in one corner. :(

    Thanks for you help!!

  • Jennies de leon
    Jennies de leon Dec 05, 2016

    you are welcome lynda

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