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HP psc 1100/1200 all-in-one stopped printing

Have been printing all morning with no problems... just stopped with last two print requests...unplugged power,plugged in again...print cartridge moves back and forth like its going to print...but nothing.

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Press and hold the cancel button and then press the start copy button release them together.

You should print a test page. No Test page an internal printer problem is likely!

If test page is good reset the spooler \. More than one way to reset spool file. Spool file controls transfer from computer to printer. Spool file a mess then printer hangs!!!


Method 1
a. Go to Start / Control Panel / Administrative Tools / Services
b. Select "Print Spooler".

c. While Print spooler is stopped, start it by double-clicking on "Print Spooler" and then click the "Start" button.

d. Verify that the "startup type" is set to "automatic".

Method 2
Create a new txt file
Type in exactly as the following text:

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler


Rename txt file killspool.bat

save on desk top
Double click off of desktop file to run

Next time printer hangs you can use this file again

Hope this helps?

Posted on Dec 03, 2016

  • Jeanie Baxter
    Jeanie Baxter Dec 04, 2016

    Thank you so much for your help...printer is working again!

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