Question about Lexmark X5470 All-In-One InkJet Printer

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Lexmark 3500-4500 won't feed paper

Tries to pull paper to print, but only feeds halfway....can't access rollers to check for paper scraps, etc but does not give paper jam error message. Just says Load Paper and click checkmark

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Lexmark X73 print/paper problem

Same problem here. Went thru a few tests with Lexmark but didnt help. They next said it would be best to get new one since repair cost would be higher. Thru front door I do see a spring that moves freely. That must be broke. After their help they sent email for 20% off.

Posted on Sep 13, 2007

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SOURCE: lexmark e320 thumping on feed

Hi,
The printer may report load paper when there is enough paper present in the feeder, however this could be due to number of reasons such as if there is something which is blocking the paper to flow through the feeder anything for example, some foreign martial like a pen or a pencil, please find few steps below to fix this issue.

1. Confirm that no foreign materials are inside the machine.
2. Confirm that usable paper is set.
3. Confirm that the paper is set properly.
4. Confirm that recommended paper is used, and the number of sheets are not exciding the required number limit.
5. Adjust the paper feeder guide to the sheet size.
6. Disconnect the printer power cord as well as the printer cable form the printer.
7. Turn the printer upside down and shake the printer in order to remove any obstacle which is stuck inside the printer causing the paper jam error.
Open the printer cover and remove the cartridge and check carefully if there is any small piece of paper which is stuck inside, if so carefully remove it.
8. Disconnect the printer power cord and press and hold the power button on the printer for about 15 to 20 seconds( this will release the flee power) and reconnect the printer and check.
9. Try to rotate the wheel inside the feeder if you can reach it, to ensue that it is free enough to pull the paper.
10. Try printing with having only one sheet in the feeder and check if it does work.


Should you require any further assistance regarding the printer or even any other compute related issue please feel free to contact me I will be more than glad to assist you.

Regards

Malik Khan

Posted on Jan 31, 2008

  • 1 Answer

SOURCE: Samsung SCX-4216F feed wheel

Clean the Feed Roller In the middle of the printer. Take the paper tray out- you will see the roller in the middle. Send a print job with paper tray removed. Press the black thing to fool the printer that it has paper. You will see the feed roller move. When it is in the position you want to clean- open the toner door and it will stop moving so you can clean it. Isopropyl alcohol and LINT FREE CLOG.

Posted on Feb 19, 2008

Ajkill
  • 2035 Answers

SOURCE: label sheets won't feed, jam

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


good luck..

Posted on Dec 22, 2008

  • 684 Answers

SOURCE: Lexmark x4270 wont feed paper

In this Case take out the Paper from the Paper Feed Tray........ Unplug the Power Supply from the Printer.......... Remove both the Cartridges from the Printer.......... Now take a size 10 Envelope fold it so that it should become like a thin long strip........ Now Insert that Envelope on the left side corner of the Printer and move it from right to left and left to right as fast as u can for about 10 times.......... Now Insert the Ordinary Papers onto the Printer and insert both the catridges and Turn on the Printer...... It should resolve the Issue......... Good Luck..........

Posted on Jan 19, 2009

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1 Answer

X4270 paper feed jam


You may have remnants of torn paper left in the feed rollers or beyond -from a prior jam. Other causes include:
  • Overheating
  • Wrong Paper Type
  • Printing Labels
  • Cracked or Dirty Rollers
  • Use of Wrong Tray
  • Incorrect Loading of Paper
  • Paper Overload

Nov 21, 2013 | Lexmark X4270 All-in-One Multifunction...

1 Answer

Hello the paper feed roller is not pulling the paper down evenly. It appears that the bar on the left paper feed wheel is out of line. how can i access the rollers to rectify this


This article in the Lexmark website on How to Remove and/or Avoid a Paper Jam in your Lexmark X5300 & X5400 & X5600 Series All-In-One might help resolve the problem. However, if the paper feed roller is visibly "out of line" causing it to mechanically fail, I would strongly suggest you contact Lexmark technical support for assistance.

Apr 18, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have Lexmark x85printer. Bought new Ink Cartages. Printer Will not Feed Paper All I get is paper jam Clear paper


Either the ink cartridges are incorrectly inserted, and block the paper path jamming the paper, or the paper drive roller got slightly out of kilter when replacing the ink. Sometimes, powering down the printer, manually moving (gently) the printer head halfway from home position, closing the printer and powering it on will clear a roller problem (never tried on a Lexmark, though. It works on Epsons and HPs). If the head doesn't move, though, don't force it. Try instead taking out the ink cartridges and putting them in again, without forcing, and gently wiggling them until they click in place.

If you get the message without any paper in the printer, check the insides for any scrap of paper which could have lodged in the sensors.

Also, verify there is no paper elsewhere in the paper run (paper out tray, etc.). Sometimes the "paper jam" message is a sort of "catch-all" error.

Nov 04, 2009 | Lexmark X85 All-In-One InkJet Printer

1 Answer

Hi, i have a lexmark x4550. The pick up roller (the roller that grabs the paper and feeds it into the printer to get printed on), is not working, at least one of them isnt (there are two i think,,, but on...


Try the following: take an A4 sheet of paper and glue a 2 - inch strip of sanding paper onto the top of the sheet (full width of the page). sanding paper should be about 120 grain.
Now feed the page with the sand paper first (rough surface on top) into the paper inlet. grab and hold the paper, then press paper feed or send a print job. The printer tries to feed you special sheet, but you won't let go. This will sand off the gunk from you feed rollers and give a bit of rough surface to the rubber. Repeat if needed, it should cure the problem.
This works if the problem is the roller surface, it will not fix a problem with misalignment or a missing/broken spring in the feed roller mechanism.
regards, the perfessa

Aug 23, 2009 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

Paper not feeding correctly


try to clean the carriage and see if a Q-TIP will reach the feed rollers. They probably still have some ink still on them.

Jul 31, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Paper not feeding through getting stuck halfway


One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle white roller. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.

To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Please remove the paper access door from back of the printer and clean the white rollers inside with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust, close the paper access door. Reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 10, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Lexmark z2300 printer won't pull in paper


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Jan 03, 2009 | Lexmark Color JetPrinter Z23 InkJet

1 Answer

Lexmark z715 problem w/printing


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


Good luck...

Nov 10, 2008 | Lexmark Z715 InkJet Printer

3 Answers

Paper Jam


We need to the model/make to help you


but using some detective skills I've decided you are using a HP machine

Yup Dirty damaged worn feed roller but what model machine is it they are all different but pull out tray 2 cassette all the way and look in, there is probally a cylinder like rubber roller 5cm wide front centre of where cassette slides in, there might be roller on the cassette too at the front center as well.

Most modern printers feed rollers just slide off after lifting small plastic tabs on them and gently pulling, feed rollers are available but you can sometimes also get results by cleaning them with a dash of metho or water on a rag.

If paper feeds 2wo sheets at once then you need to change the seperation pad/roller too.

Nov 01, 2007 | Dell W5300N Laser Printer

1 Answer

Paper will not feed into printer


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Oct 17, 2007 | Lexmark X83 All-In-One InkJet Printer

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