Question about Dyson V6 Absolute Bagless Cordless Hand Vac
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Posted on Jan 02, 2017
I was going crazy trying to figure out why my dyson wasn't picking up when using it on the carpet or floor, when it was just working 2 days ago! Since my husband was the last to clean the hair out of it, I decided to check to see if he put the plate back on correctly. He hadn't. I took it off and put it back on and it worked perfectly. It was only off by about an eighth of an inch, but if everything isn't on perfectly it won't work properly.
Posted on Dec 01, 2008
SOURCE: My dyson ball wont pick up
You may have a blockage in the machine or the internal hose has become dislodged. Call the Dyson helpline for a thorough troubleshoot and solution.
Posted on Jul 30, 2009
Hi its Darran at Dyson.
From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.
If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.
If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.
Dyson Customer Service
Posted on Apr 20, 2010
I'm sorry to hear you're having difficulties with your DC04 Absolute. If the brushbar won't turn, I'd encourage you to give us a call so we can run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.
We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Jan 13, 2012
I'm sorry to hear you're concerned about your DC17 Animal. We'd appreciate the opportunity to run through some troubleshooting over the phone with you to determine the cause of this issue. You can reach us on 1-866-693-9766 - alternatively, if you email your contact details to askdysonUS@dyson.com, someone will be in touch as soon as possible to provide assistance.
We'll look forward to helping you resolve this issue.
Dyson Online Customer Support
Posted on Mar 14, 2012
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