Question about Dyson V6 Absolute Bagless Cordless Hand Vac

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I have a Dyson Svo9 V6 Absolute that I bought at Bed Bath and Beyond in August. It has only been used 5 or 6 Times and wont pick up anything. It like it is misfiring,at second intervals.

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Posted on Jan 02, 2017

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SOURCE: my dyson dco4 wont pick up when upright

I was going crazy trying to figure out why my dyson wasn't picking up when using it on the carpet or floor, when it was just working 2 days ago! Since my husband was the last to clean the hair out of it, I decided to check to see if he put the plate back on correctly. He hadn't. I took it off and put it back on and it worked perfectly. It was only off by about an eighth of an inch, but if everything isn't on perfectly it won't work properly.

Posted on Dec 01, 2008

  • 83 Answers

SOURCE: My dyson ball wont pick up

You may have a blockage in the machine or the internal hose has become dislodged. Call the Dyson helpline for a thorough troubleshoot and solution.

Posted on Jul 30, 2009

  • 167 Answers

SOURCE: i just bought a used Dyson DC07. Works good but

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at and check out our support section.

Kind regards
Dyson Customer Service

Posted on Apr 20, 2010

  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dc04 absolute brush bar wont turn

    Hi Tracy,

    I'm sorry to hear you're having difficulties with your DC04 Absolute. If the brushbar won't turn, I'd encourage you to give us a call so we can run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

    We'll look forward to hearing from you.

    Best wishes,

    Dyson Online Customer Support

    Posted on Jan 13, 2012

    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: My Dyson Absolute Animal is picking up, but there is debris ontop of filter after each use.....everything is cleaned and unclogged?

      Hi Karen,

      I'm sorry to hear you're concerned about your DC17 Animal. We'd appreciate the opportunity to run through some troubleshooting over the phone with you to determine the cause of this issue. You can reach us on 1-866-693-9766 - alternatively, if you email your contact details to, someone will be in touch as soon as possible to provide assistance.

      We'll look forward to helping you resolve this issue.

      Best wishes,

      Dyson Online Customer Support

      Posted on Mar 14, 2012

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      1 Answer

      What is the difference between the v6 fluffy and the v6 absolute?

      The Dyson V6 Fluffy has a similar design and the digital motor V6 technology but comes with a different type of cleaner head, one that has a full-width soft nylon roller with carbon fibre filaments.
      This picks up large debris, while the carbon fibre filaments pick up fine dust. It "sucks up as much dust as even a corded vacuum," claims Dyson.
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      I'm asking about a Dyson vacuum cleaner, not an automobile! It's called a V6.

      Muriel the answer to your original question is 2.3 Kilograms
      bottom of page the weight is shown

      If you are still not sure contact Dyson support on there web site as they have excellent support services as I have used there support in the past.

      Jan 05, 2017 | Dyson Vacuums

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      Hi, I have a dyson v6 absolute (UK version), which has a direct drive cleaner head. Will a soft roller head (aka fluffy head) fit and work on this machine?

      Hi, it's Allan from Dyson.

      I'm sorry we haven't been in touch about this sooner.

      It depends where you are.

      For example, the UK V6 Absolute has not been tested with the soft roller head and it will not fit.

      I would recommend contacting Dyson directly in your region to discuss this further.

      Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

      Best wishes,


      Jan 09, 2016 | Dyson V6 Absolute Bagless Cordless Hand...

      2 Answers

      My Dyson absolute vaccume has no suction. I have cleaned the filters, visually checked all of the hoses. there is no suction from the floor brush or the wand.

      Check the ducting that goes from the floor pick-up into the machine, fluff etc often clogs the elbow. Check the pipe that plugs into the floor pick-up as well, it could be clogged further up.

      Jan 28, 2011 | Dyson DCO3 Absolute Bagless Upright...

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