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Hi. Just purchased a dolce gusto genio and it came on and then went off immediately. Now it refuses to come back on

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Have you got any power going to it.
if not first thing to check is the fuse in the plug has not blown.

Posted on Dec 03, 2016

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Posted on Jan 02, 2017

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How do you use the small removable filter in my genioII coffee machine. I just bought it yesterday.


The genio II is a capsule based coffee machine. At this web address is a user manual.

https://www.dolce-gusto.com.sg/m/coffee-machines/genio-2/genio-2-red-metal

79b89c94-17ba-44e3-bb43-1760d60eaccf.jpg

Feb 26, 2017 | Coffee Makers & Espresso Machines

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Why does my flashing red light turn to orange and not green


HI THIS IS BECOUES YOU ARE DUE TO DO DESCALE .DO DESCALE ONLY WHEN YOU PRESS THE POWER BOTTOM FOR 5 SECONDS TO GET THE MACHIEN INTO DESCALING MODE .SEE THAT YOU GET DESCALING FOR DOLCE GUSTO ONLY IN SIDE YOU HAVE AL THE HALPE YOU NEED

Mar 27, 2015 | De'Longhi EDG200T Nescafe Dolce Gusto...

1 Answer

Dolce gusto


Without taking the device apart and examining it, it's impossible to know why it's not functioning properly. You will have to take it to a repair shop, and have them inspect it, give you an estimate for the repair, and then see if you want to pay that much for fixing it. IF the item is fairly new and under warranty, AND you have proof-of-purchase, you can return the item to the store where you bought it, and either they will give you a NEW replacement, or a full refund. If they do NOT do that, and your device is under warranty, you can call KRUPPS directly on their 1-800 toll-free number and for SURE they will take care of your problem.

Feb 01, 2014 | Krups Nescafe Dolce Gusto

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Dolce gusto problem


In my case problem was dry/old electrolitic capacitor.
Label on PCB - C2
Value 470u/10V 105 degC

Sep 23, 2012 | Krups Nescafe Dolce Gusto

1 Answer

Spare parts for nescafe dolce gusto


m
hi ! my name is Tommy . I need the capsel holder for the dolce gusto delonghi

Jun 16, 2012 | Krups Small Appliances Espresso Machine

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My dolce gusto machine has just started to leak from the bottom. I have had it since Dec 2008 and not had any problems with it until this weekend. Can anyone help?


Hi, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Feb 08, 2010 | Krups Small Appliances Espresso Machine

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I have a Nescafe Dolce Gusto coffee maker and when you press red switch it will not go to green


Hi Ron, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat2_bing.gif with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Feb 08, 2010 | Coffee Makers & Espresso Machines

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