Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail

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I have an HP Officejet 6310 All-in-One and when I try to scan an image there are black lines through it. I have tried cleaning the glass like suggested, but the problem persists.

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Try changing the cartridges out and see if that helps may also need the heads cleaned

Posted on Jul 20, 2009

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I am getting a black line on scanned documents of my HP Officejet 6310 All-in-One Thanks


It would require you to open scanner and clean scanning head unfortunately.

Aug 02, 2015 | HP Office Equipment & Supplies

1 Answer

My HP Officejet 6310xi displays a vertical line when copies are fed through the ADF and when sending faxes through the ADF, the same problem occurs. What could be the cause?


Open the Top Feeder Cover
Clean the Roller with lint free cloth.
Lift the Roller a bit up and you will find a glass strip underneath the rollers
Clean the glass strip with cloth and close the feeder
Try scanning or copying. it should work

Regards,
Ron

Mar 04, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

Sep 07, 2009 | HP Officejet 5780 Printer

1 Answer

When copying or printing a fax, a vertical black line 2-3 mm line


try cleaning the rollers with water in the feeder at the top check the glass too too see if it's dirty

Jun 27, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Black lines when you fax and copy


Open up the document feeder and clean the small scanner glass.

Feb 18, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

6310 has a fine black line down the entire length of the page


Need the clean the pinch rollers on the top of the unit. Use a small amout of alcohol on a piece of paper towel. Clean all the pinch rollers and then let unit sit for about 15 to 30 minutes.

Feb 18, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I have a hp Officejet 6310 AiO and a Mac. Problems with Scanning Image Properties


You can preview a scan and adjust to whatever size you need by moving the dotted lines around the scanned image. Once that is determined you can rescan the doucument with the revised settings.

Jul 29, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Hp officejet 4355 scanner problem


don't on prints..super clean scan glass, slit of glass where originals are fed.

Nov 21, 2007 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Black lines on scanned copies


Try this. Lift the lid to expose the top glass. To the left of the main glass panel, you will see a narrow glass strip. Clean this strip using a soft cloth or sponge moistened with a nonabrasive glass cleaner, then dry it off with a dry chaois cloth or cellulose sponge. A.

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