The needle to se w has to be put back to sew

I believe the plastic cover (gray?) toward the end of the arm (left of the needle plate) is removable by prying (gently) on the front edge and sliding toward you. Unless the cutter is broken, you should be able to figure out how itall fits back together.

It loops, it's just that your shuttle isn't catching the loop. The loop is formed on the upstroke of the needle on the back or "scarfed" side of the needle. If the shuttle point doesn't catch that loop, no stitch.

First make sure you have a fresh needle. If still no stitch... take it in for service. (clean, lube and time)

try changing needles
also possible that the machine is out of time

when you put the needle in the needle clamp holder the flat side of the needle goes toward the back of the the machine when you tighten the needle clamp screw make sure it's holding the needle,,make sure you can't pull the needle back out of the clamp,, if you can something is wrong with the needle clamp or the screw

I had the same problem with my new machine and they sent me one for free, you only have to slide it on and line it up with the needle eye, If nothing is wrong with yours, just try it.

did you take out the whole bobin case and see if it has a piece of the broke needle in there?

Make sure you have the flat part of the needle to the back when putting it in and that it's (preferably) a Schmetz embroidery needle with the red band either 75 or 90 or a Schmetz universal 80. Make sure when you install it you can see the top of the needle in the needle slot and all the way up so it's hitting the post before you turn the screw tight. Check the screw each time you sew to make sure it hasn't shaken loose from embroidering.

Mine feel off too. need diagram or something showing how to put it back on. email me at [email protected]

Make sure that your needle is put in the correct way, there is a groove in the front of the needle, check with your finger nail, this is usually to be facing you, and make sure the thread is going through the tension holder correctly do not have the foot down when you are threading the machine,as this stops the thread from going through the needle tension holder.

I think you will have to take it to a repair person. They can either fix it by putting it back together or if you need parts, they will do that .. it won't be cheap unless you are still under warranty. Best to take it to an authorized repair/ dealer.