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The wifi password I have used in my Samsung TVs and smart phone and iPad air have always worked. The TV SN 04JA3CGHA11672 I

The tv is a Samsung model UN32J525DAF the sn is 04A3CGHA11672. Samsung and your internet service Frontier are unable to help. I wonder if the tv is defective. I bought it at Costco 12/1/2016 Ar Raslavsky

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  • Samsung Master
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Indeed... If you are convinced you are inputting the password correctly... and the pass protocol (if optional) is correct...
You absolutely should return it.. Immediately...

I have found Costco Concierge very helpful...
(You only need the receipt for EXPERT ASSISTANCE)
but their jobs it to get you to KEEP the product...
Try calling
TOLL-FREE 1-866-861-0450
Available 5 a.m. -10 p.m. (PST), 7 days a week, excluding holidays.

If you are not DELIGHTED take it back immediately
first thing when they open!!

Shorter lines... better moods.

http://www.costco.com/concierge.html

Posted on Dec 03, 2016

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Posted on Jan 02, 2017

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I have a Westinghouse smart TV and I have the WiFi home but it is not connecting to the internet or netflix what must I do


Hi Samantha
Assuming that the WiFi is working around the house with other devices like iPhone / iPad and other computers?
The Westinghouse TV is just another device connecting to your Home Network via a WiFi Signal. Unless it uses a dedicated Ethernet Cable at the back of the set > to Modem Router Box.

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But... you can choose your own IP addresses if you like to keep all your devices on a known address.
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