Question about GALAXY Microsystems 63702 Top Freezer Refrigerator

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Freezer is icing up behind back panel, so fridge not cooling

We have a Galaxy top-freezer refrigerator. The parts behind the back panel in the freezer compartment are getting encased in a solid wall of ice, so we have to melt the ice 1-2 times per week or the refrigerator doesn't stay cool.

We don't have a lot of cash right now, so I'm hoping there might be an easy (and hopefully inexpensive) solution. Any suggestions? Thanks!

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There are two components that are supposed to take care of this problem. One is a heater that defrosts the system (not really frost free) and the other is a timer that turns the heater on and off at predetermined intervals.
If the heater or timer fails, the system will frost up and block the path of cool air not allowing the freezer to cool down.

Posted on Jul 20, 2009

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First, unplug fridge and melt the ice with warm water or a hair dryer
(and soak up the excess water). make sure the drain under the coil is not plugged and dry up as much as possible. with fridge and freezer empty, turn it on (also check to see if the fan is working) and keep the doors closed for a day. once the fridge has reached the proper temp empty, now fill it up.

Posted on Jul 20, 2009

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Related Questions:

1 Answer

Refrigerator won't cool


seal on door must be letting moisture into compartment, need new door seal

Aug 20, 2012 | Kenmore Top Freezer Refrigerator

1 Answer

Refrigerator portion on top does have cooling but freezer on bottom works fine. I have read that the cooling all happens in the bottom and a fan transfers cool air to the the top.


if the fridge part is cool and freezer is fine what problem are you having?is the fridge not cold enough? a common problem with bottom mount freezers is the freezer door doesn't get closed all the way,warm air enters the freezer mixes with the zero degree air and freezes up the air ducts,when you open the freezer door you should hear the fan blowing,if it is check the ceiling in the freezer to see if ice is on it,check the packages for frozen water droplets and stick your hand in the fridge where the air ducts are to see if you can feel cold air blowing into the fridge,if you can't feel air blowing into the fridge,unplug it,open the freezer door,remove the top basket and remove all the food out of the bottom basket,with a hair dryer blow into the back wall into the vent holes and melt out all the ice in the ducts,you'll see water dripping down through the vent holes,when the water stops dripping plug it back in and see if the fan is blowing the air into the fridge.also you can remove the bottom kickplate and you should see a tech sheet in it,read it and it will tell you how to put the machine into defrost,it will stay in defrost for like 20 minutes,you can do this instead of unplugging it, there's a heater that comes on behind the back panel in the freezer,this can help you melt out the ice but if it seems to hard to do just unplug it.

May 25, 2011 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Refrig. is icing up on the top behind the back panel. Had service out and they defrosted it. Now it is iceing up again hfunderwood74@cfl.rr.com


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

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Apr 15, 2011 | Refrigerators

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Fridge is not cool


this is the problem of heater please replace it actually the matter is, behind the freezer panel there is a fan motor and behind it there is a coil in which the ice is formed. now the logic is, when the formation of ice increases then at that time the heater automatically defrost the ice this prevent from blockage of air pipe to the frizer.

Jun 07, 2009 | Kenmore 73752 / 73754 Top Freezer...

1 Answer

Top Freezer works fine but there is no ice building up in freezer the bottom fridge not cooling properlyThings are not as cold as they should be


Remove the back panel from the freezer to verify no ice behind the freezer panel. Look inside the air vent on the freezer panel for ice buildup. Make sure the freezer control is set to minimum not coldest freezer.. Make sure the freezer fan motor is working.

May 28, 2009 | Electrolux Refrigerators

2 Answers

Westinghouse Wse6100WA side by side Fridge-icing up/not cooling


This is a bad design flaw, the fridhe is cooled by fan forced air from the freazer. Two ducts vent into and out of the fridge fron the freezer and ice can block them up (which you can find if you take off all the plastic at the top and back of the fridge).
Hence, when they block up, the frindge does not cool, hence the thermostat tells the fridge to keep running which makes the freezer colder and colder, making the blockage worse.

You need to not only fully defrost the freezer (which can be done quicker by removing the plastic panel in the back of the freezer and using a hairdryer) BUT also fully dry the fridge before turning it back on.
To stop it happening again, avoid puting unvovered liquids or hot items in the fridge. Also avoid leaving the fridge and freezer doors open for long especially in humid conditions. As I said, it's a bad design.

Mar 31, 2009 | Westinghouse WRS3R3EW 33" 22.6 Cu. Ft....

1 Answer

Fridge freezer


there is a fan inside freezer behind back panel. if pipework behind panel is covered with ice, it will prevent air circulation and the fridge is affected first

take back panel off and check for ice build-up and that the fan is working

Jun 23, 2008 | Electrolux ERN2820 Bottom Freezer...

3 Answers

Freezer works but refridgerator warm


you could find ice behind the back panel - worth a check. however the problem is probably ice in the return vent from fridge to freezer and the only way to cure is to switch off and leave for a day with doors open. if im right and you try this, if it re-occurs you may have a problem with the defrost system

Apr 06, 2007 | Kenmore 50522 / 50524 Side by Side...

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