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I have a maytag front load washer,two years old, E01 and F08 code, the machine is running, will not shut off and the door will not unlock. I unplug it but door is still locked.

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After unplugging the machine, I would start by trying to suck the water out using a wet/dry vac attached to the drain hose going into your wall. You can even use your hand to form the adapter between the hoses. It may take several tries to empty it depending on the size of the vacuum, but it sounds like quite a bit of water in the tub. If this does not work, my guess is that your drain is clogged on the other side of the pump. To clear this, you (and others just needing to know about error codes) should be able to find the error troubleshooting guide the service company refers to taped to the back, inside rear of the machine. You will need to remove the panel at the bottom of the machine by removing some screws and lifting the panel up and out. Use a flashlight to see if the guide is still taped to the inside of the machine. It will give you great information on the error codes. The drain pump assembly is to your right on the Epic series, and possibly other models. If the error codes suggest you have a drain pump issue or clog, you will need several buckets and towels to drain the water. I used two full buckets and did not have water visible in the window. Good luck! My drain pump was bad, and replacing it was easy.

Posted on Dec 04, 2016

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