Question about SanDisk Sansa e250 MP3 Player

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My computer wont detect my sansa sandisk...

I connect my sansa sandisk to my computer and the power goes on on my sansa but my computer says there is no device connected to it... ohh and my sansa screen just stays black.... it froze and sense than the screen stays black and doesnt play music... what should i do...

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There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Posted on Jul 22, 2009

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Go here and download the sansa updater and run it
http://www.sansa.com/download

Posted on Jul 21, 2009

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