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My Dyson-. I cleaned the Reg. Brush of Threads & Dust built up. Reassembled. It now turns off & on every few seconds. What's the deal?. HELP!This should not Happen.

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  • 155 Answers

If it's one of the cordless ones, you need to clean the filters every month, and let them dry for 24 hours.
https://www.youtube.com/watch?v=Gxi6w7uMkF4

Posted on Dec 02, 2016

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1 Answer

Roller brush works for a minute then just stops. It us free of debris and is clean. Help!!!!!


Hello Reader,

You can purchase Dyson replacement parts directly from Govacuum with an exclusive 11% discount. Use code: FIXYA11 at checkout to avail the offer. We also offer free shipping over $35.

Dyson Parts - https://www.govacuum.com/collections/dyson

Jeethu
Govacuum Team
https://www.govacuum.com

Aug 12, 2017 | Dyson Vacuums

2 Answers

My Dyson DC 40 brush stopped spinning. cleaned it out and reattached, and now the motor barely gives any power


Hi there, it's Jack at Dyson.

The issue you've described sounds very unusual, and suggests part of the machine hasn't been reassembled correctly. We're happy to help resolve this - just give our experts a call so we can talk you through some simple troubleshooting checks.

When you have your DC40 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Feb 27, 2015 | Dyson Vacuums

2 Answers

My dc25 brush will not spin when i clean the floor


Hi Raymond, it's Jack at Dyson.

Like many Dyson vacuums, DC25's cleaner head includes a sensor which shuts of the brush bar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from around the brush bar and endcap, you should be able to reset the machine as shown in our video guide below:


The brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing it. Once it's reassembled, plug it in, turn it on, recline it and press the silver brush control switch (next to the red on/off switch) twice.

If you'd like some further help after giving this a try, you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or a replacement part is needed, we can also confirm if your machine is within the Dyson guarantee period.

Feb 26, 2015 | Dyson DC25 All Floors Bagless Upright...

1 Answer

I have Dyson 21 model. The brush for carpets stops frequently, completely loosing suction motion, I try to restart every time, but after a few times I won't be able to restart again. Otherwise it work


Hi Maryna, it's Jack at Dyson.

Like most Dyson vacuums, DC21's Motorhead floor tool is engineered to shut off for protection if something jams it. This can usually be reset after checking the cleaner head for obstructions, and removing any threads or hair from the brush bar and endcaps. Please follow the steps shown in the video below:


If you'd like further advice after giving this a try, our experts are on hand to help. You can reach us by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Feb 12, 2015 | Dyson Vacuums

1 Answer

Red reser button pops out after a few seconds, The brush is clear of threads.


Remove the belt from the motor to brush and then try. If the reset pops then the motor unit is faulty. If it doesn't pop off then the brush assembly is jambed or hard to turn, sometimes caused by threads in the roller endcaps

May 28, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

I received my dyson a few months ago. I have used it regularly and it performed very well. I used the brush bar on all the carpeted surfaces and turned it off when cleaning the linoleum floor. Just...


Hi Joanne, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC39 Multi Floor. If the brush bar only seems to be working intermittently, we should be able to help - and if a replacement part is needed we can confirm if this is covered under our 5-year warranty.

When you have your machine easily to hand, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to hearing from you.

Oct 13, 2013 | Dyson DC39 Multi floor canister vacuum...

1 Answer

My dyson DC24 makes a horrible noise when the brush is spinning.... like it's not stable.


Hi Michelle, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC24. The rattling noise could be caused by something obstructing the brush bar. Please take a look at the video attached, and make sure the cleaner head is free of blockages, and the brush bar is free of any threads or hair. Once you've removed the brush bar, check both this and the cleaner head for any visible damage.

Once you've reassembled the machines, please test it to see if it's still making the unusual noise. If it is, our experts will be happy to help further - and if a replacement part is needed, they can confirm if we're able to order this under the terms of your machine's 5-year guarantee.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 28, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

2 Answers

Stop working. brush was cloged. It there a reset button?


i had a similar thing happen and just got off the phone with dyson. there is a resettable switch on the handle. they told me to start the vacuum in the upright position, put it in the non upright position, then push and hold in the beater bar switch which is located next to the on/off button for 10 seconds and the beater bar should start to function once again

Jul 15, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Non working roller brush on dyson dc25 vacuum cleaner


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jun 08, 2010 | Dyson DC25 All Floors Bagless Upright...

4 Answers

Ratchet noise, beater will not turn, belt not broken, in carpet mode the Dyson d07 makes huge ratchet noise and the belt will not turn the beater brush.


Ok, so I had the same ratching noise and took the advice of many sites directing me to clean the brush. But like most I cleaned the brush and the noise continues and the brush does not spin. Reluctant to take it to get serviced I dug a little deeper and now it works just fine. This is what you need to do as removing any hair from just the brush part will not be enough.
Remove the entire brush bar from the bottom of the Dyson, this means pulling the bar out of the drive belt. This is not to difficult just use a little muscle as the belt will stretch. Once the bar is out grasp hold of the two plastic end caps on the brush bar which the brush bar actual spins in. These two caps are connected by a slim metal rod which runs through the brush bar. Place one hand on each side and begin to twist and pull until one of the caps comes off. Once the cap is off of the one side you can pull the other cap from the other side through the brush bar as this cap will be the one attached to the slim bar I mentioned above. If like mine you will see a ton of hair wrapped around these caps and inside the ends of the brush bar. Clean them out as best as possible.
After you clean it out, run the cap with the rod back through the brush bar, attach the other cap and twist and push together. Make sure the caps lineup which each other just like they were when you pulled it out. You'll notice how much more freely the brush bar spins between the two caps then before you cleaned it. Now, pull on the drive belt and feed the brush bar back through and attach as it was to begin with. This did the trick for me.

Apr 25, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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