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Is there really a Trojan Virus that Microsoft keeps trying to sell me a protective program for $199?

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No, Microsoft Windows Defender is free to protect you against any Trojan Viruses! If someone is phoning you, they are scammers. There is also stuff called 'RansomeWare', which is a program you inadvertently execute which puts a message onscreen that you have a virus and have to phone money to get rid of it. Often it is a easy as pressing CTRL, ALT, DELETE and closing it is Task Manager.

Trying to unmask the fake Microsoft support scammers! - Securelist
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Aug 4, 2012 - Now things started to get really fishy, they told me that the only solution for ... software which will protect me against viruses, malware, Trojans, hackers and other things. ..... If we keep them on the line then they are not calling someone else ...... For a year's protection at a cost of $199 so over $200 Canadian.

Tech Support Scams: Part 2 ' Consumer Information
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Jan 3, 2014 - they call whta suppost to be microsoft, your computer is infected, and they .... Last night I rec'd tel. call from Microsoft Tech who said I had serious Trojan virus and they .... Stayed on the call a long time trying to convince me I needed help. ... We keep receiving calls at the office from a man telling us he's from ...

Getting Your Money Back After a Tech Support Scam ' Consumer ...
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Nov 13, 2013 - She told me there was no Virus on my PC but I did have a Trojan Horse ..... I tried to tell her it was a scam but she had already given her bank card #. Iv tried .... They keep getting calls after they told the scammers/hackers to stop calling. ... They said they can not fix it until I buy this microsoft security software ... Trojan Virus that Microsoft keeps trying to sell me protective program for...

Posted on Dec 02, 2016


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Posted on Jan 02, 2017


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How to get rid of Trojan virus, Microsoft keeps trying to sell me$199 package to protect my computer

you will need a good virus programme to get rid of this or at least put it into quarantine.trojan are very bad.

Dec 02, 2016 | Microsoft Computers & Internet

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Norton keeps blocking a system infected virus named Trojan zybot.activity15 how do I get rid of this virus

There are several programs designed to get rid of viruses. Ccleaner has a free trial program. AVG and Avast I believe also offer trial programs. I have had good success with Ccleaner and AVG. You can google to search for other cleaners as well.

Jan 17, 2015 | Dell Diamond Black 15.6" Inspiron N5110...

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A computer virus will damage your computer and could destroy your data.
You should install a virus scanning software on your computer.
There are free virus scanning programs on the Internet, I recommend these.
Microsoft Security Essentials


May 08, 2013 | Computers & Internet

1 Answer

L500 blaster worm keeps shutting down my laptop, keeps bringing up a spyware program then shuts cant open task manager as it closes as soon as it opens cant open explorer either

You have a virus,worm,trojan,etc on your computer.
Keep tapping F8 to enter Safe Mode as the computer is starting.
Once you are in the Safe Mode then go to the following website and download,install and run the FREE Microsoft Safety Scanner.
It will remove the virus,trojan,worm,etc from your computer.
It may take quite a while to scan and repair your hard drive, it depends on the size of your hard drive.
Once the Microsoft Safety Scanner is completed running, it should have removed the virus,trojan,worm,etc. from you computer, but if it didn't remove the virus,trojan,worm,etc. from your computer then it will give you an option to connect (real time) with a Microsoft professional (FREE) and he will take over control of your computer (with you permission) and finish the removal process.
Please take time to rate me

Aug 31, 2011 | Toshiba Satellite L500 Series Notebook

1 Answer

Trojan dropper agent

Try this little gem, Malwarebytes, this is the best that I have found, and it is what I use. I have never had any false positves or any other problem with it at all. It is really a great program that I recommend to anyone who needs to get rid of malware.

If you need anti-virus protection as well I would try this one, AVG-Free, it is the best one that I have found. If you do have any anti-virus program you should get rid of it before you install AVG or any other anti-virus prtogram, especially if it was not protecting you system very well, and you only need to have one good anti-virus program running on your computer.

I would also suggest installig Spywareblaster, it does not scan for malware or viruses, but it does block you from connecting to some really malicious web sites.

These are all free programs that I personally use, and they are all top notch in performance, they do exactly what they say they do and they do it very well.

Apr 20, 2010 | Microsoft Windows Vista Ultimate Edition

2 Answers

I was told by my phone that I have viruses on my computer but I don't have a computer I have a motorola cliq that I do all my internet work on. How do I get rid of those viruses especially the trojan...

Go to, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner.

If you have anything, remove them.

Helpful Free Software below Read On.

Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection

FROM MICROSOFT 2009 -Free --Security Essentials

Pop up Blocker- free

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE…



Ccleaner- FREE…

Malware- FREE

$ *** KASPERSKY ***

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.


Good Luck.

Mar 24, 2010 | Motorola Mobility CLIQ Cell Phone

2 Answers

Operating System infected by Trojan Horse. My

Restart your computer, and keep pressing F8, until you get the Windows "start-up" menu -- white text over a black background.
Choose "Safe Mode", and see if you can logon.

Then, try one (or more) of the anti-virus scanners listed at:

Or, follow the "best practises" recommended by Microsoft:
and backup your data files, reinstall Windows & your anti-virus software,
and reload your data files.

Jan 02, 2010 | Microsoft Computers & Internet

1 Answer

We have a anti virus trojan downloaded on my home computer. Can we do a system restore? Running Windows XP Home edition. What can we do if this fails?

you don't have an 'anti-virus trojan'. you have a trojan that potentially attacks your anti-virus software ;)

a system restore does not remove files, it only reverts windows to previously installed settings.

you really want to get a program to scan for and delete/purge/quarantine dodgy files.

i really do recommend Spybot S&D (search and destroy) for finding these pests, you can get it from:

it also helps prevent you getting infected in future. much better than antivirus software. this Anti-Spyware software actually does the job ;)

Sep 23, 2009 | Microsoft Computers & Internet

1 Answer

Remove write protect on my usb flash drive


you can try to remove the viru with malwarebytes and unlocker and


Mar 25, 2009 | Microsoft Windows XP Professional SP2 for...

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