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My bt phone 4600 answerphone cannot get up and running

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Regarding the Philips SE445 cordless phone/answerphone. I posted my problem where it rings 4 times then continues to ring without cutting into the answerphone. My phone is now fixed and working as it should which is great. I was unable to make calls because I had no dial tone and although Virgin checked my line and said it was fine, it obviously wasn't. The problem was with the line in the Exchange Box - the big green boxes that are located on the roadside - the line was broken there. Once fixed, I had my dial tone and the SE445 is working perfectly. To nomad1066, I would insist that BT check their Exchange Boxes as this is probably where the problem lies. Check whether you have a dial tone. Hope this helps.

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