Question about Toshiba DVR20KB DVD Recorder

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My DVR20KB has suddenly stopped playing and recording on DVD, I get the message Please eject the disc.Playback feature may not be available on this disc. What has happened and can it be corrected?

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  • Toshiba Master
  • 5,126 Answers

It could be dirt or finger marks on the disc. Try recording with a good new clean disc.
It's unlikely the current disc will play or can be used again. Have a look at the disc with it catching a light source. If there is any marks on the disc it's gone!

Posted on Dec 05, 2016

  • 1 more comment 
  • Pat Taylor
    Pat Taylor Dec 05, 2016

    It does it with every single disc, new and old

  •  Grubhead
    Grubhead Dec 06, 2016

    Right that probably means that there is dirt or dust on the lens of the lazer. Try a lens cleaning disc for DVD. If that doesn't work then the lens is either damaged or there's an electronic fault somewhere.

  • Pat Taylor
    Pat Taylor Dec 06, 2016

    I get the same message when I put the cleaning disc in so have given up now and put it out for the tip, so annoying as I only had about 6 DVD's left to transfer but isn't that al;ways the way!! Thanks for your help anyway.

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