Question about Dyson DC41

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I have a DC41. The power head wont turn and is making a squealing noise.

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Sounds like your power head is seized or almost seized. Possibly real dirty. take apart and lubricate ends and replace the belt I feel is slipping Hence the squealing.. Clean all parts thoroughly.

Posted on Dec 02, 2016

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1 Answer

Power head not turning


Hi, have you checked to see if something is jamming it . Ok nothing there the dyson brush head has a small motor and circuit board this may have blew the board or burnt the small motor you will have to get the brush bar unit checked.

Dec 27, 2015 | Dyson DC41 Animal Bagless Upright Vacuum...

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Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the cleaner head or...


If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be from carpets or hard floors, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the cleaner head, internal hose or changeover valve.

on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

Has too much suction on hard flooring and short pile carpet making it impossible to use


Hi Helen, it's Jack at Dyson.

If your DC41 is hard to push, it's possible there may be damage to one of the soleplate rollers on the underside of your machine's cleaner head. This could cause it to seal more closely with certain floor types than intended, in turn making the machine harder to push.

With the vacuum switched off and unplugged, check the underside of the cleaner head for any jammed or damaged rollers, including the large central roller in the black section in the middle of the rotating brush bar. In normal use, all of the rollers should be able to rotate freely.

If you do find any damage, just give our experts a call so we can provide further assistance. If a replacement part is needed we can confirm whether this is covered under your Dyson guarantee. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 14, 2015 | Dyson DC41

1 Answer

What can i do to get my dyson to work on thick carpet not happy


Hi there, it's Jack at Dyson.

DC41 is engineered and tested to work across a wide range of hard and carpeted floor types. The soleplate adjusts automatically for optimum performance, and the brush bar can be switched off to protected hard floors, delicate rugs or long pile carpet.

We're keen to take some additional details about your DC41 and the particular carpeting you're having difficulty with - we may have some suggestions that will help. We'll also check your particular DC41 is working as well as it should be.

When you have your DC41 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 16, 2015 | Dyson DC41

1 Answer

I have a Hoover power head vacuum cleaner. When I turn the power head on it makes a squealing sound


the bearings at the end of the roller brushes need lubricating. The belt may be too shiny to be useful now so replace it after you lube the brush

Nov 20, 2014 | Hoover Vacuums

1 Answer

My dyson animal dc41 is making a screaching noise during use. also does not glide easily on some surfaces since this started to happen


Hi there, it's Jack at Dyson.

I'm sorry to hear about the issues you're currently experiencing with your DC41 Animal, but from your description of the problem I'm confident that we can resolve this for you.

Just to make you aware, it's normal for dirt and debris not to spin within the clear bin - in fact, at the base of the bin are four 'baffles', engineered to capture the debris from the airflow and force it to settle. This isn't in itself an indication that there's a fault with the machine.

I'd like to take some further details to help get your DC41 up and running again. At your earliest convenience, please email askdysonUS@dyson.com and our experts will be in touch. We'll look forward to hearing from you.

Oct 02, 2014 | Dyson DC41 Animal Bagless Upright Vacuum...

1 Answer

My dyson animal dc41 is making a screaching noise during use. also does not glide easily on some surfaces since this started to happen


Hi Ann, it's Jack at Dyson.

I'm sorry to hear about the issues you're currently experiencing with your DC41 Animal, but from your description of the problem I'm confident that we can resolve this for you.

Just to make you aware, it's normal for dirt and debris not to spin within the clear bin - in fact, at the base of the bin are four 'baffles', engineered to capture the debris from the airflow and force it to settle. This isn't in itself an indication that there's a fault with the machine.

I'd like to take some further details to help get your machine up and running again. At your earliest convenience, please email askdysonUS@dyson.com and our experts will be in touch. We'll look forward to hearing from you.

Oct 02, 2014 | Dyson DC41 Animal Bagless Upright Vacuum...

2 Answers

How do replace belt on dc41


Ouch The video below shows how to to remove the brush head and how to clean it. I almost think that Dyson didn't ever expect this belt to break. The rest of the disassembly to get to the brush seems to be done by removing torx screws, I have not been able to find a replacement from dyson. A google search shows several sites that sell a replacement belt.
Dyson DC41 DC43 Resetting the brush bar Official Dyson video
Link to sears parts direct has a diagram of the brush head.
DYSON INC Vacuum Parts Model DC41 2013
Link to Dyson Parts with phone number for customer care.
Variant Parts

Sep 23, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

The hose suction on my Dyson Animal (DC41) is fine, but will not disengage when you put the hose back and want to use the floor sweeper.


Hi Stacy, it's Jack at Dyson.

This issue you've described with your DC41 sounds unusual, as the changeover valve will divert suction to the cleaner head automatically when you recline the machine into the vacuuming position. If it's not doing this, it's possible you have a blockage somewhere in the cleaner head, internal hose or changeover valve.

To check for this, please follow the steps shown in our online Support guide: http://www.dyson.com/support/dc41/dc41-irspu/diagnosis-root-menu/performance-flo-area-check-dc41/flo-brushbarvid-dc41/redirect-to-performance-flo-base-dc41-checking-the-internal-hose/performance-flo-base-dc41-checking-the-internal-hose

If you'd like some further advice after you've given us a try, please email our experts with your details at askdysonUS@dyson.com. Someone will be in touch to help as soon as possible

Feb 27, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

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