MagicJack VOIP sound cuts in and out
I just bought a new computer, a mac, and bought the magic jack hoping to have a reliable home phone family and friends could call me on. But ever since I hooked it up(which was easy to do) my calls cut in and out every call I made-over and over again. Every call. Not just here and there. Anyways, I was reading other people's complaints and it seems that a lot of other people are experiencing this as well.
I have Verizon DSL at the midgrade speed-something like 3.0 mps. Fast enough for MagicJack. What I was doing was running the supplied router that came with the Verizon package which included a built-in wireless router to run my computer with without the cables(of course). So I did a lot of research, didn't even call customer support, and someone out there gave me the solution I needed without calling.
That person suggested that I not use the wireless and hardwire it instead using an ethernet cable. Granted, this does have its drawbacks, but ever since I did that every call has been perfect. So, some of you may be able to get away with cheap home phone service with reliability just by using the ethernet cable instead of the wireless router. Heck, if its close enough, keep a spare ethernet cable close by, unplugged from your computer(still using the wireless) and when a call does come, quickly hook in the ethernet cable for a near perfect call with no cutting in and out problems. This is a solution that worked for me and maybe for some of you out there too. Good luck.
Nov 05, 2008 |
Acer Aspire 3680 Laptop