Question about Apple iPhone 3G

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IPhone 3Gs shut off and will not turn back on.

Phone was fully charged. Took phone off charger to play a video I recoreded earlier, video started t play and then the screen went black, phone shut off. It will not turn on and I know the battery was almost fully charged (98-99%). Took it to the AT&T store, they looked at it, the manager said he tried everything and could not get it to turn on. He said he has never seen this before. They are receiving iPhones this afternoon and said they will replace it for me when they get one in. My problem is that I had pictures and a video that I had just taken (not synced yet) that will be lost. Any ideas??

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  • Leslie Apr 05, 2012

    You = AMAZING! I cannot thank you ENOUGH! It's the little victories, ya know?! Have a blessed day!

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17 Answers

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I just had the same problem but while filming a video and then pressing stop. You need to "cold boot" (hard reboot) by pressing the home button (center round one) and the start button (top right button) at the same time. Hold both buttons down until you see the apple logo on the screen. Your data should be there. Always go to an Apple Store if you have problems in the future.

Posted on Jul 29, 2009

  • 9 more comments 
  • DHWarwick Aug 05, 2010

    I had the same issue and went into a blind panic thinking that was it, my iPhone has had it!!! Did the Cold Boot and all sorted. Everything as was. Thanks for your help. Much appreciated!!

  • colors274 Nov 22, 2010

    it worked fine after doing exactly what you mentioned, great thank you so much

  • Nick Davidson Nov 23, 2010

    nataliesf ur the best.... thanx... u almost saved me from a heart attack...lol... cheers

  • acorns77 Nov 24, 2010

    Thankyou, worked a treat. You saved a lot of stress :)

  • elmonkoblnco Dec 27, 2010

    I love you

  • magic_mag77 Jan 02, 2011

    Thank you so much.... safe me from my bad dream... now i can sleep tight ^.^
    You ar super... Do have one more questuion ? The question is,that i can't open my whatsapp,
    can you explain to me , WHY "? my e-mail addres is maggie_mchoi@hotmail.com
    hope that you can reply my question...? have a nice day ( Happy New Year in"2011" ) ^.~

  • dougsta7 Jan 12, 2011

    I was freaking out when i phone seemed to take a dump, did what you said above and bam! back in business! Had to hold those buttons longer then i thought, but seen the apple on my screen and was releaved. Thank you very much!!!

  • vix84 Mar 13, 2011

    Thank you so much - i was so worried when I couldnt switch my phone on but did the cold boot

  • deepak Aug 22, 2012

    thnx dougsta7..it worked!

  • kiingwarraic
    kiingwarraic Sep 16, 2012

    and thank very much.u solve my problem also

  • cherrybombfi
    cherrybombfi Oct 09, 2012

    thank u so much my son was trippin when his phone wouldnt turn back on. your tip saved me a trip to apple store. woo hoo Thank you again

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Same here... held BOTH buttons down simultaneously and that did it. Battery was fine was just on the counter... Thank YOU all for your posts. Per Best Buy, do not let the battery die or it will take some time to get the battery charged to at least 5%- where it will re-boot/turn-on.

Posted on Jan 26, 2010

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I just had this problem... i did the hard reboot and it actually worked thank god! i held it down for about 20 seconds rather than 10 like most people say... i was seriously about to cry if that wouldnt have worked! good luck to you.

Posted on Dec 27, 2009

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HAVING A BIG ISSUE WITH IPHONE 3G WITH 4G SERVES ! IT JUST SHUT OFF AND WONT TURN BACK ON LEFT IT ON CHARGE ALL NIGHT AND NOTHING JUST BLANK. TRYED COMPUTER CHARGER,WALL AND THE CHARGER ON THE STERO BUT NOTHING ? TRYED HOLDING BOTH HOME AND THE BUTTON ON THE TOP DOWN AND HOLDING THEM DOWN SEPRETE AND STILL NOTHING ? WHAT DO I DOO ??????

Posted on Mar 18, 2011

  • aphia Apr 21, 2011

    i almost cried. i kept asking myself what happens to the stuff i failed to sync. thank you so much u saved my phone!!!

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Was watching a video and kept the phone down for a while. Later it will not start. Performed the hard reboot procedure to fix it. Hold home and power button till apple symbol appears.

The question remains, what is causing it to go in such a deep sleep, that it needs cold water .er .. cold reboot!

Posted on Aug 17, 2010

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MY IPHONE 3 JUST SHUT OFF AND WONT TURN BACK ON LEFT IT ON CHARGE ALL NIGHT AND STILL WONT TURN ON. CAN ANYONE HELP ME PLEASE?

Posted on May 05, 2011

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Wtf I just had the same problem, I started freaking outt once I heard this has happened to others N i just got back from a MMA tournament with VIP catered tickets with a lot of really good footage. The Hard restart worked.But I am still going to get it replaced. My battery was about a 3 quarters used up so I figured it just died from me using it so frequently . But then I put it on the charger for about 20 minutes and nothing happened. Use the Hard restart. Just keep holding it

Posted on Jan 23, 2010

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Thanks guys, I has same probelm and Hard boot worked...I was worried about my videos and pictures...First thing now I'm going to do is taking back up...

Posted on May 12, 2010

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Ey Guys, Guess what?? My Iphone 3gs did the same to me, it had ample battery and was working fine. All of a sudden, there was a total blackout,hit the home button, tried the reset button,then i plugged it in the wall but nothing happened. Tried the hard reboot and it did the trick. Thanks alot for sharing it, i can breathe again!

Posted on Sep 01, 2010

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Hi, my iphone 4, the blue tooth keeps turning it self off, any body got any ideas!

Posted on Nov 24, 2010

  • Dave Ferriman Jan 15, 2011

    THANKYOU THANKYOU THANKYOU THANKYOU!!!!!!! I was havin a right'ol fit of the shibbidies thinking it had had complete internal organ shutdown there but thanks to a google an sum hard head bangin moments later, I did the above an its ALIVE!!!!!

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I have just had the same shutdown problem and the hard re-boot worked; I can't thank you guys enough!

Posted on Mar 26, 2010

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My iphone had the same problem and it only displayed the charging signal.. but i cant take it to the apple store cuz i jailbroke it lol

Posted on Jan 05, 2010

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Very useful solutions... thanks to one and all

Posted on Sep 26, 2011

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This can happen with sending too many emails out one after another as well. The phone shut off and I couldn't get it re-started. The re-boot works, thanks for your posts! My 3Gs is only 2 days old, this was making for a bad day!

Posted on Jun 03, 2010

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Wow ! i actually started to freak out this morning when i woke up and reach for my iphone and it was still blank my battery had charged all nite long after shutting off on my last nite so i google to see it i was alone in this situation ! but thank god i wasn't and i found a solution thanks guys and thank god for the INTERNET :) :) :)

Posted on Sep 22, 2012

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I have the same problem in phone of getting switched of evn when its carrying 95% battery and i have tried all the tricks of pressin home and sleep/awke button ,reboot pc an ol de stuuf still my screen is black guys help me i bought it from bangok so evn i cant take it to from whr i purchased

Posted on Jun 26, 2011

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  • 85 Answers

They will be lost unfortunately, unless you can get the phone to turn on.

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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SOURCE: My Iphone wont turn on

hold power button and home key as soon as u see apple logo let go of power button but keep holding home key this will put iphone in recovery mode then sync n recover

Posted on Apr 12, 2008

  • 1 Answer

SOURCE: my iphone wont turn on or charge!!

That happened to me. Push the home and on/off buttons simultaneously until the apple logo appears, then wait until it has fully restored the system. This should work. Good luck

Posted on Jul 28, 2009

darkpain
  • 316 Answers

SOURCE: My iPhone 3GS battery died and now I get only a white screen...

Try hard reset

  1. Press the home button (the big circle below the screen) and the sleep wake button (the button on top of the iPhone) simultaneously.
  2. Hold both buttons simultaneously for a few seconds, Ignore the "Slide to power off" and keep holding
  3. The iPhone should now shutdown automatically - (fade to black)
  4. Turn the iPhone back on by hitting the sleep/wake button.
  5. You should now see the Apple logo, your iPhone is restarting and thus booting up.
  6. You have completed a hard reset successfully

Posted on Jan 08, 2010

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