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Searching for the owners manual for the HZB-15/BF ice maker

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I have a Model HZB-15/BF ice maker the handle on the ice bin is up and I cannot remove the bin. What do I do?

maybe its frozen.leave the door open for a little bit, or use a hair dryer to warm it, Matt gently push in on the drawer or tap on it

Jun 26, 2015 | Chard International LLC Chard Stainless...

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Where can I get replacement parts for ice maker

The link below will give you lead to a supplier. I don;t know anyone at this dealer but hopefully you will get the parts you need.

Dometic HZB 15S Portable Ice Maker 120 Volt RV Parts

Feb 19, 2015 | Dometic HZB-15S Portable Ice Maker Top...

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Ice maker is cycling water through every 15- 30 mins but not freezing.

see if unit getting hot on back if not electric or LP bad cooling unit or board

May 09, 2014 | Dometic Portable Ice Maker HZB-15S

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Waterwell ice maker mod: HZB 15 error code " add water" even though tank is filled

Mine was having the same issue. The trouble-shooting section of the owner's manual mentions cleaning it but doesn't state where it is at. When I contacted Dometic they stated it is in the center of that circular hole in the bottom of the water resovoir, however, they couldn't tell me how to remove it.

Through trial and error, I found that it's just a little basket that fits snugly inside that hole. You DO NOT have to remove the round part that you can see. I used a pair of pliars in an attempt to remove the entire thing and the little basket (looks like a clear plastic thimble) came right out of the center. (If you have good hand strength you can likely just pull it out without using pliars.) I cleaned that off, placed it back into the ice maker and we are back in business. It is making ice as it should now.

Jan 13, 2013 | Dometic HZB-15S Portable Ice Maker Top...

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