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Burner and pilot shut off after a couple of minutes

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Change or clean the thermal cupler

Posted on Dec 02, 2016

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Any idea why my Atwood water heater will shut the main burner and the pilot light off at the same time? Sometimes runs for 20 minutes, sometimes 2. I hear a clicking sound, then they both shut off.


The thermostat shuts off the main burner.The pilot light gas is controlled by the thermocouple which the side of the pilot flame has to envelop. If the flame is too small or too far away from the flame, it shuts the gas off to the pilot. The thermocouple generates a small voltage which keeps the pilot gas open. It can over time fail itself, so look at replacing it. The thermostat sounds like it's failing too.

Apr 27, 2016 | Water Water Heaters

1 Answer

I can get the pilot light to stay on but main gas burner won't fire up


If the pilot is lighting and the thermo couple is in the fire and turned red and the pilot still does not stary on change the thermo couple. They are available in any home improvment store.

Nov 04, 2014 | RTO Suburban Rv Water Heater Dsi Gas Valve...

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Hi, I have a Atwood 91043 (Model 37C14U-5). The pilot and main burner seem to work fine (main burner ran a couple minutes then shut down) but I'm not getting hot water at the facet. I have the...


Have you checked back of water heater for proper valve positioning? (by-pass may be on)
Cold water enters through bottom fitting and hot comes out the top. Any valves in between should be closed and any valves going in bottom and out top should be open.

Jun 03, 2011 | RTO Atwood DSI-RV Water Heater-6 Gallon

1 Answer

I have a Kenmore Power Miser 12 gas water heater that the pilot light keeps going out. The water heater has been in service for 45 months. The pilot light has a blue flame with some orange flame flares...


check and or replace the thermal coupling. the coupling goes into the main gas control, if the coupling is bad it will shut off gas supply. as a safety measure.

Mar 09, 2011 | Water Heaters

1 Answer

We change the burner for the water heater, it stay li ari=ound 35 minutes, heat the water and after is turning on completely, even the small flame don't stay lit. What we need to do?


you mean it is only staying on for 35 minutes, if this is the case, then readjust or replace thermal coupling, if bad it will not sense the flame or pilot light. it has to be in pilot light flame as to work properly. ( this is for a gas hot water heater). if bad it will shut gas off to heater.

Aug 05, 2010 | Water Heaters

1 Answer

How do i use the reset button to turn the hot water to star heating again?


turn the dial to pilot and push and hold down red button while you light the pilot located inside water heater beside burner, keep holding button down after pilot is lit for about 1 minute. If you let go and pilot goes out repeat above steps and make sure pilot flame is heating up the thermal couple. If that fails replace themal couple.

Oct 24, 2009 | Rheem Water Heaters

1 Answer

Water heater pilot wont stay lit


try cleaning the top of the pilot light jet if you can get to with small brush then blow it clean with a compressor.

Aug 30, 2009 | Rheem 50 Gallon FVR NATGAS Water Heater...

2 Answers

After a few minutes of burner heating the water, gas shuts off.


A couple of things to check:

If possible, remove the pilot gas assembly and clean the gas jet and thermocouple - they can get carboned up and stop working properly. Make sure the pilot flame and deflector is aimed properly and making the thermocouple glow red hot. If the problem persists, you may want to replace the thermocouple and also check the propane regulator.

Apr 20, 2009 | RTO Atwood Water Heater - 6 Gal LP

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