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Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
I have the same problem - every time I turn on my printer now, the alarm signal shows up with "Paper jam" but when I check for jammed paper, there is none. So I think there's something faulty with the printer. Is there any way to reset it? I've looked everywhere but can't find it.
if you cleared the paper jam an your printer still shows this paper jam, you may try this: 1. after you clear the paper jam, turn off an on the printer. 2. if above advice is not working you may try to look more carefully (with a flashlight maybe) if a small piece of paper is not blocking the paper jam sensor. 3. unfortunately this is a job for a qualify serviceman. 4. in less then 2-3 % of cases is a defective sensor, and must be replace by a serviceman.
That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.
If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch
If on the other hand it always show jam then there is or a switch is stuck.