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HP Pavilion slimline s3401f DVD recorder does not work

I have an HP Pavilion slimline s3401f and device manager says the device is working properly. but when i open any burning software powerISO, no device is listed for use.device manager says the device is HL-DT-ST DVD-RAM GH10L SCSI cdrom device.

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Hi good day.usually done with a DVD writer software problems.if you installer of Nero is also a software that might burn,you try to use other burn. hopefully I helped you..GOOD LUCK

Posted on Jul 20, 2009

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Check the Device Manager to make sure that the OS does not have any issues with the device. If there is an exclamation point ( ! ), then Windows has issue with it. If there is an " ! " then right-click on the device and select update driver.

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Hmm...Hope this works out !

Step1: Device Manager
Right Click on 'MyComputer' and click on Properties.Click on 'Hardware' and then Click on 'Device Manager'.

For the Category 'DVD-CD-Roms', click the plus sign and then the branch expands down..whatever is the name of the drive there, right click the name and click on uninstall..(If the category
'DVD-CD-Roms' is not there at all, you'll have to remove the drive off the system and put it back again and then try)...

Step 2: Registry

Click on Start->Run(Xp) or Start->StartSearch(Vista) and then
type in Regedit and hit enter..
The registry editor will open up. Click the + sign next to HKEY_LOCAL_MACHINE, the branch will expand down..then click the + sign next to 'System' and then 'CurrentControlSet' and then 'Control' and then 'Class' and then click on the folder '4D36E965-E325-11CE-BFC1-08002BE10318'....on the right side..find the enteries 'Upper Filters and Lower Filters' ...If they are found right click and delete them... and then restart your system. !!!!

Check now if the drive works !
If it doesnt then update the firmware of your cd-rom drive, If this still doesnt work..then iam afraid the drive is bad..(There is no need to Reinstall the O.S)

Note:Checking in BIOS & Device Manager for the hardware presence/detection of the drive is very important..If the drive is not getting detected in BIOS, then step 1 and 2 wont work...
Only Reseating the Drive might work!


Best Of Luck !

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