Question about Ricoh Aficio AP3800C Laser Printer

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I get the same message coming up "remove paper standard tray"

With my AP3800C ricoh aficio. I tried looking for the previous solution mentioned but couldn't see anything resembling that. I have opened and closed everything and removed paper and paper draws. The machine receives data and then just stops dead with this error message.

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Erreur 385 aider moi a trouver une solution a ce probleme

Posted on Dec 04, 2012

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Sounds like it is misfeeding from the Default tray (just not getting the paper into the machine). try removing the paper from the default tray, and use another one. If it works, then the paper feed rollers are the likely cause.

Posted on Jul 20, 2009

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1 Answer

Hi I Have a message saying colour pcu type A Flashing ? Ricoh Aficio AP3800c What do i need Thanks


This message indicates that the colour drum(s) (called pcus) have reached near the end of their counter life. If the output is still ok you can safely ignore the message for now. If the machine stops working, then you'll either have to replace them (expensive) or if the quality is still ok, then reset them. Take a look here.

Aug 04, 2011 | Ricoh Aficio AP3800C Laser Printer

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I have a ricoh aficio 220 and it says internal tray 1 is full remove the copy on the display


There is a sensor above the tray where the paper comes out, and that sensor has a long black actuator. Sometimes that actuator gets turned to the side, and this will cause that message to appear.

Reach above the rollers where the paper exits the copier, find the black actuator, and turn it so that it is hanging down over the tray. Once the sensor is reset that message should disappear.

May 04, 2010 | Ricoh Aficio 220 Laser Printer

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I get remove paper standard tray on a AFICIO AP3800C and it locks up the software. Then does not allow clearing the message. I have removed paper. Tried Aux feed. Always does same thing


On the face down exit tray (one on top) there should be a 3 or 4 inch long plastic part sticking straight out and pointed down. That is the tray full sensor arm. It could be knocked out of the holder and now working right.

Jun 09, 2009 | Ricoh Aficio AP3800C Laser Printer

2 Answers

Ricoh AP3800C "Output tray full"


Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.

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Feb 27, 2009 | Ricoh Aficio AP3800C Laser Printer

1 Answer

How to print 17 inch paper on Ricoh AP 3800 C


You should just be able to place paper on the tray and then select the bypass tray under "properties", "Paper", then under "tray" select "bypass tray" when printing.

Feb 13, 2009 | Ricoh Aficio 1013F Copier

1 Answer

My printer will only print from bypass tray. Why?


It may be something to do with the paper size settings on printer driver, document print settings or page setup. If for example the computer thinks the paper size is Letter, and the paper in Tray 1/2/3 is A4, it won't print.

Jan 23, 2009 | Ricoh Aficio AP3800C Laser Printer

2 Answers

Standard Try Full


'Standard tray full, remove paper' is the output tray where the prints exit.
Check also the exit sensor/feeler condition.

Good luck and please rate me, thanks.

Sep 05, 2008 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

Error Message: Lightning Bolt A


Remove the tray and check the wire you mentioned, that it is connected to the paper end sensor.
Probably the paper end sensor has its plastic legs broken.
If so, replace the paper end sensor and you will solve the error message.

Good luck and please rate me, thanks.

May 20, 2008 | Ricoh Aficio 1515MF All-In-One Laser...

1 Answer

GESTETNER DSc 38


it may be one of two problem, to start off with try using one of the other trays or the manual feed. to see if it's just that tray or the machine. you may need to cancel all jobs in the printer before starting and also keep the main tray open. let me know what heppens.

Thank You,

Mikey

Mar 19, 2008 | Ricoh Aficio AP3800C Laser Printer

1 Answer

Error message for Ricoh C410DN


When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.

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