1. Turn off the phone 2. Press and hold the power button and at the same time the down volume button 3. When the itel logo appears, press and hold the home button. 4. Release all buttons once you see the yellow warning sign and the picture of a phone. 5.Press the up volume button once, then use the volume down button to navigate to select wipe data /factory reset then use the power button to confirm your choice accordingly. 6. Use the down volume button to select yes -- delete all user data, then use the power button to confirm. 7.Use the power button and select reboot system now, You are done Wait for your phone to restart.
Read more: What is the common factory reset code for all itel mobile handset? - I received an `itel` mobile phone from a friend as a gift. problem is i dont know the exact type since it did not come with the box. every indication on the phone shows that it being tampered with in terms of the settings. now all i need is THE FACTORY RESET CODE to set the phone back. thank you. am newton from ghana west africa :: Ask Me Fast at http://www.askmefast.com/What_is_the_common_factory_reset_code_for_all_itel_mobile_handset-qna2535929.html#q6008773