Question about Dyson DC59 Animal Bagless Cordless Stick Vacuum

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My battery operated stick dyson DC59 smells like a wet dirty dog when I turn it on. I have pulled the filter out and washed it several times, Also if not careful blows dust all in your face.

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After you have washed the filter are you putting it back wet?
if you are that could be the problem.

Posted on Dec 01, 2016

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Posted on Jan 02, 2017

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1 Answer

Dc59 bad smell Have cleaned the filter/canister correctly. however the smell appears to be coming from the dust which collects under the purple mesh how do I clean that out? Thanks


contact dyson support check www.dyson.com
whatever country you are from put country after the .com
eg australia is www,dyson.com.au
https://www.dyson.com.au/support/dc58-dc59/dc59-animal/maintaining-your-dyson-machine/wash-the-filter-video/not-resolved/obtain-telephone-support

Dyson has excellent customer support and having used there customer support I recommend giving them a call.

Jul 07, 2016 | Vacuums

1 Answer

How can i extend operating time on dc59 vacuum cleaner it only operates for 8 minutes, can i use a second battery?


2nd battery does not seem to be a viable option, reduce the suction power if u require less and it should work for 25 minutes approximately. (hope u know it automatically stops when dust the cup is full)

Jun 03, 2016 | Dyson DC59 Animal Bagless Cordless Stick...

2 Answers

My DC59 is making a chugging noise, as soon as I try to use it


Hi Mary, it's Jack at Dyson.

DC59 is engineered to make a pulsing noise to warn you if something is stopping airflow from passing through the machine. The motor will then shut itself down for protection.

This would usually be caused by a temporary blockage in the floor tool, wand or bin inlet, but the filter may also need a wash. Our video guide will walk you through each area to check:


I'm confident removing any blockages and giving the filter a wash will get your DC59 up and running again.

If you would like any further help after you've given this a try, just give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 25, 2015 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

When my dc59 is on boost it starting and stoping


Hi Paul, it's Jack at Dyson.

DC59's motor is engineered to make a pulsing noise to warn you if something is preventing airflow from passing through the machine. This could mean the washable pre-filter is overdue for a wash, but could also be caused by a blockage in the floor tool, wand or bin inlet.

Following the simple steps shown in our video guide should help you resolve this:


I'm confident that washing the filter and removing any obstructions will get your DC59 up and running again. But if you would like some further help after giving this a try, just call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Apr 26, 2015 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

I have cleaned the filter and it still stuttering


Hi there, it's Jack at Dyson.

If you run your DC59 without the filter in place, this allows the airflow to enter into the motor through the top of the cyclone pack, bypassing the rest of the machine. It doesn't necessarily suggest there is an issue with the filter itself.

If you've recently washed the filter and your DC59 still pulses on and off when you pull the trigger, this suggests there is a blockage somewhere in the motorised floor tool, wand or bin inlet.

Please follow each of the steps shown in our Support video to locate and remove any obstructions. It's also a good idea to check that the bin inlet flap opens and closes freely.


I'm confident that removing any obstructions from your DC59 will restore normal performance. If you'd like any further advice from our experts once you've given this a try, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 24, 2015 | Dyson DC59 Animal Bagless Cordless Stick...

4 Answers

Why does my dyson filter smell of dog *** when i let it dry before replacing it after washing


Hi there, it's Jack at Dyson.

As you'll probably be aware, DC59 has one washable filter, engineered to last the lifetime of the vacuum. We recommend washing this at least once a month using cold water without detergent, as shown in the video below:

Always allow the filter to dry completely before replacing it - this may take at least 24 hours. Replacing the filter when damp could cause damage to the machine not covered under guarantee, and could also contribute to any odour coming from the vacuum. It may help to place the filter somewhere warm to dry, such as by a radiator, in an airing cupboard or on a sunny window sill.

Please note, the cyclone pack and clear bin should never be washed or submerged in water as this could cause permanent damage to the vacuum. However, it is possible to separate the clear bin from the cyclone pack as shown below. You can then use a soft brush to remove any fluff or debris from the mesh shroud, and you can wipe the inside of the clear bin with a damp cloth to remove any clinging dust particles. Make sure the bin is completely dry before reassembling.

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I hope this helps, but if you'd like any further advice on cleaning or maintaining your DC59, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 11, 2014 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

Why does dyson dc 59 smell


perhaps the filters are dirty you should clean them or change them .it could also be caused if you have sucked up a liquid and its gone stale try the filters first

Jul 29, 2014 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

Can you wash canister and vortex assembly in Dyson DC17


you need a Hyla they use water as a filter and the smell goes down the drain

Jan 22, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc18 smells like dirty dog


I would clean the filter and let it dry completely for 24 hours. if you put the filter in wet and the run the vacuum the moisture well go in to the cyclone and the dirt would attach to it causing a snowball effect if you will, causing the vacuum to build up with debris and to smell. so clean out that filter really well and let it dry really well then try it out. if it still smells then i would replace the cyclone. they run anywhere around $80.

Jul 17, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

How to get rid of dog smell


I had this problem along with a clogged filter. I used the solution for clogged filter here on Fixya and the dog smell went away too. It has to do with the flange on the cylinder getting pushed up out of position. Give it a try. 

Oct 24, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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