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I have a BLU studio 6.0 4G LTE cell phone,& on Oct.11th an app malfunctioned, phone won't do anything. Phone screen now turning green, then red.We think someone hacked my phone.What can be done?

A Walmart employee who knows about phones checked it for me yesterday, when the phone screen turned green, then red, she said it looks like someone hacked into my phone, and causing me all these problems. I really like my phone, what can be done to fix this issue?

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Your phone is not hacked. it is diagnostic setting that was selected. go to user manual and see how to turn on and off the diagnostics

Posted on Dec 01, 2016

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