Question about OKI C5500n Laser Printer

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Oki c 5600 980 fatal error

980 fatal error It* is giving Do you help

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The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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SOURCE: How do i solve fatal error 980

If you have 980 fatal error and have checked that there is no paper stuck in fuser or you have removed the paper and still have error, then you should contact Oki, there is a fix for this exact problem, if you contact them they will send you a patch which you will need to run on the printer. This will fix your problem

Posted on Mar 02, 2011

  • 97 Answers

SOURCE: 980: Fatal Error

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Posted on Apr 07, 2008

  • 1 Answer

SOURCE: does anyone know what is

According to the Oki service manual that problem is related to the fuser. The reference is that there's some media stuck in the unit, they recommend replacing the fuser but it's possible just reseating it with power off will allow it to clear the code.

Posted on Apr 21, 2008

  • 1 Answer

SOURCE: OKI C5900

we have the same problem but with Oki c5500

Posted on Jun 21, 2008

  • 2 Answers

SOURCE: SERVICE CALL ? 980 ? Fatal Error

I was able to reset my Fatal Error 980 code on my C5800. There is only two wires coming from that connector and not four at the bottom of the fuser. That is pin 2 and 3. 4 and 5 is still the fuse but there are no wires there, just the 2 pins. What you have to do is make a fuse by connecting pin 4 and 5 together with a piece of wire and break the wire after a few seconds after powering up. This will reset the Fuser counter back to 100%. DO NOT DO THE NVRAM RESET, THAT WILL ERASE YOUR NETWORK FEATURE. Here is the step by step of what I did.

1)Take out the Fuser and lay the two blue levers flat and remove them.

2)remove the two silver screws and separate the casing.

3) Remove the two black screws from the connector at the bottom of the fuser closest to the edge.

4)Unravel and loosen the wires so you can pull that connector out a few inches so you can get a couple of wires in there. You will see what you need to loosen to get the connector out far enough, really easy.

5)Insert a wire into each of the two holes on the back of that connector. Its pretty simple to see where they go, 2 and 3 have wires going in, 4 and 5 dont which is the fuse. After you get the wires in the 2 holes, check for continuity from the end of the wires and the terminals if you can. Make sure the wires are long enough to hang out the case. Use the thinnest wires you can find.

6)Run the wires out of the case and put the case back together and put the fuser in. Twist the two wires together and power up the machine. As soon as you here the first motor,which is about 5 seconds, pull the wires apart and BAM, you just reset the fuser back to 100% and cleared the "980" Fatal Error. You could always put a miniature fastblow fuse in instead of using the wires but that would be tedious to me.Good luck

Posted on Jul 12, 2009

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