Question about Logitech (980240-0403) Microphone

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How to setup my logitech camera/microphone

I have my camera working, but i cant get my microphone working.How could i set it up.?

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  • asbandit00 May 11, 2010

    need p/n number from the cam. label connected to the usb cord.

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Go to www.logitech.com and look for instructions there. they also have technical support personel that you can e-mail questions to and they are pretty good at helping.

Posted on Aug 20, 2009

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Im having the same problem i lost my cd for my logitech quickcam messenger webcam and i went to the logitech site but i cant find my model ..any suggestions?


Normal 0 Double click on this site
http://www.logitech.com/index.cfm/support_downloads/&cl=us,en
Then
Search by Image (Match what yours looks like)
or
Search by Name
and
Product Name.
This will then take you to the next window where you need to select your
Operating System
. Then you will get your download driver.
Then do this:
Disconnect the Camera from the USB port and reinstall the CD or Downloaded softwareprogram. When the program asks you to connect the camera to theUSB port, do so and it should work.Then to use it on the Web, do this.
Web Camera’s have to besetup on the program they are to be used with. Just installing the cameraon your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order forthe Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Yourfriends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hopethis helps. Bud

Hope this helps. Bud

Apr 25, 2009 | Logitech QuickCam Messenger Web Camera

1 Answer

Microphone error with Logitech camera


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


Mar 31, 2009 | Computers & Internet

1 Answer

"error 2178 logitech quick cam pro 9000 installation"..cant insta


Normal 0 Double click on this site
http://www.logitech.com/index.cfm/support_downloads/&cl=us,en
Then
Search by Image (Match what yours looks like)
or
Search by Name
and
Product Name.
This will then take you to the next window where you need to select your
Operating System
. Then you will get your download driver.
Then do this:
Disconnect the Camera from the USB port and reinstall the CD or Downloaded softwareprogram. When the program asks you to connect the camera to theUSB port, do so and it should work.Then to use it on the Web, do this.
Web Camera’s have to besetup on the program they are to be used with. Just installing the cameraon your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order forthe Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Yourfriends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hopethis helps. Bud

Hope this helps. Bud

Mar 31, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Hearing through the PC microphones instead of the headset


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 04, 2009 | Logitech QuickCam Express Web Camera

1 Answer

Mic problems


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 28, 2008 | Logitech QuickCam for Notebooks Deluxe

1 Answer

Logitech quick cam


The microphone needs to be setup in Skype or other messenger to function. Here is some info to help
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 26, 2008 | Logitech QuickCam Express Web Camera

1 Answer

Microphone is not working


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 25, 2008 | Logitech QuickCam Express Web Camera

1 Answer

My logitech webcam chat has no sond!!!!!!!!!! before when i recorded videos i had sound played when i recorded, and my mic works i tried it on another program and it works.


The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428
Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:
  • Connect your camera and verify that it is working properly
  • If using headphones, verify that your device is connected and functioning
  • If using speakers, verify that they are functioning properly
  • If using a headset, verify that both the headphone and microphone are connected and working properly.


Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
16480.gif 4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.

16481.gif
5. Click “Next to begin the setup process.
3172_msnad02.jpg

6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfortable with the your selected options.
3172_msnad03.jpg


7. In the “Microphone Setup” window, select your desired input device from the drop down menu provided.
3172_msnad04.jpg This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg

Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.


his article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
All Logitech USB Webcams
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1

  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2

  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3

  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4

  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5

  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6

  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7

  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8

  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9

  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10

  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11

  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Aug 11, 2008 | Logitech Quickcam Chat Webcam

1 Answer

Cant install the driver of the logitech quickcam


Normal 0 Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jun 30, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Mic


First, be sure to have the latest software from logitech's website, and the latest MSN.

Then perform the following:

Execute the audio and video setup procedure within MSN Messenger 7.5. This procedure will allow you to assign an audio input and audio output device, as well as assign the video device of your choice to work with MSN Messenger.
1. Launch MSN Messenger and select the “Audio and Vide Setup” option from the “Tools” menu.
3172_msnad01.jpg
Figure 1

2. Click “Next to begin the setup process
3172_msnad02.jpg
Figure 2


3. In the “Speaker Setup” window, select the output device you would like to use with MSN Messenger. This step is specific to speakers or headphones. If your speakers or headphone device is connected to your computer, select the device by using the drop down menu provided. You can also set the desired volume level and click “Play Sound” for an audio sample. Once you are comfortable with the your selected options, Click “Next”
3172_msnad03.jpg
Figure 3

4. In the “Microphone Setup” window, select your desired input device from the drop down menu provided. This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown below. If you have an external headset device connected to your computer which hosts a microphone, select the devices name or model number in the drop down menu. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: the microphone volume level may need to be tested in order to find a comfortable listening level for you contacts. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.
3172_msnad04.jpg
Figure 4

5. In the “Webcam Setup” window, select the video device you would like to use with MSN Messenger. Once selected you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg
Figure 5
6. Once you have completed this process, MSN Messenger should now know the audio input (microphone) audio output (speakers or headphones) and video device (webcam) to use when engaging in an audio and or video conversation.

Jan 07, 2008 | Logitech QuickCam Express Web Camera

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