Apple iPod nano Black MP3 Player
Problem for Apple iPod nano Black MP3 Player

Ipod not recognized by computer or itunes




By billg1943 on Nov 20, 2007

" "
When I plug my ipod into my computer, it doesn't show up anywhere. Neither in "My Computer" or itunes. I'm running Windows XP Professional. I've tried resetting and forcing it to disk mode, reinstalling itunes, changed USB ports, and all the other possible solutions offered by the help web site. It was suggested that I take it to an Apple store for repair. It still plays music and videos that are downloaded on it, it just won't sync up with itunes.I have more music and videos that I wish to install on it.

Same Problem

Apr 21, 2009

-   My ipod is not recognized by my computer or my iTunes.. it just popped a little thing sayin.. USB NOT RECOGNIZE! help please!-   Guest

Feb 24, 2009

-   My PC wont even read the iTouch. It's as if its not even there! SOmeone pls help me! -   Guest

Feb 23, 2009

-   i the -   Guest

Feb 09, 2009

-   I have the same exact problem. I also have tunes purchased on Itunes ready to sync to my ipod but can't.
-   jaustin533

Feb 06, 2009

-   my 120GB ipod classic isnt being recognized by itunes, and the comp. dumped everything off it, leaving nothing on the device.-   maestro3224

Best Solution

posted on May 11, 2008
Helpful)

mbdblue

Rank: Apprentice 
Rating: 88%, 56 votes
i had this problem with my shuffle and had it with my 7G 3rd generation nano. It does appear to be a usb problem, as suggested. i fixed it both time by go to the Device Manager (right click on my computer - properties - hardware - device manager). If your ipod is connected, you will see the apple ipod DRIVER even when you don't see the ipod in my computer or in itunes. Right click on the Apple ipod driver and uninstall it. Then your pc will automatically reinstall the driver because your device is still connected. After that reinstall happens, you should your ipod in itunes. I hope it works for some!!! I think it's almost always a usb problem. My error happens whenever I plug in my ipod when other usb devices are connected. To be safe now, I have to remove all other usb devices before plugging in my ipod.
Was this helpful?
Yes
No
18 people thought this was helpful

Solution #2

posted on May 20, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
get the ipod nano fixed

Solution #3

posted on Dec 27, 2007
Somewhat Helpful)

Eoleo

Rank: Apprentice 
Rating: 79%, 13 votes
This has apparently occured with MANY people who have bought the 3rd Gen Nano. Either a) the computer is shut off wit th enano still attached, or b) the nano is removed prematurely, without hittnig "Eject" first. Try loading an earlier version of iTunes (7.4.3) from www.filehippo.com. This also seems to be a PC-exclusive issue.

Was this helpful?
Yes
No

Solution #4

posted on Nov 20, 2007
Somewhat Helpful)

ubiman

Rank: Wiz 
Rating: 82%, 111 votes
Did you try a different PC?
Was this helpful?
Yes
No

Solution #5

posted on Oct 20, 2008
Very Helpful)

erad

Rank: Apprentice 
Rating: 97%, 41 votes
I struggled with this issue for a while and finally found a post that helped me. Hold menu and the center buttons until the iPod turns off. Then, immediately hold the left and center buttons to pull up the iPod diagnostic menu. Scroll down to the option "Reset" and select it. My iPod was finally recognized by iTunes. Good luck :)
Was this helpful?
Yes
No
36 people thought this was helpful

Solution #6

posted on Dec 18, 2008
Very Helpful)

ldarwin

Rank: Apprentice 
Rating: 95%, 5 votes
My ipod was getting a USB error "unknown device", and iTunes wouldn't recognize it at all.
Read somewhere that it may be an issue with USB 2.0 vs 1.0, and a USB controller called 'Enhanced Host'.

I opened Device Manager, then the Universal Serial Bus Controllers. Someone suggest uninstalling all of them and restarting, then have windows reinstall all of them.
Instead I just uninstalled the USB controller called 'Enhanced Host'. Right away windows tried reinstalling it. Then I opened iTunes and plugged my iPod in. Both Windows and iTunes recognized it right away.

I don't know why, and I don't know how, but that finally worked for me when nothing else did.

Was this helpful?
Yes
No
4 people thought this was helpful

Solution #7

posted on Feb 12, 2008
Helpful)

allsmiles277

Rank: Apprentice 
Rating: 92%, 3 votes
I read somwwhere that it is a USB conflict. Apparently you can unplug other usb devices presently hooked up to your computer and when you unplug the correct one your computer will recognize the ipod. I have not tried the fix yet . I think I need to recharge my ipod battery first and see if that cures the problem. Hope the usb conflict thing works for you.
Was this helpful?
Yes
No
2 people thought this was helpful

Solution #8

posted on Oct 16, 2009
Somewhat Helpful)

Ace12312

Rank: Master 
Rating: 72%, 11 votes
Get a new usb cord. That might fix it.
Was this helpful?
Yes
No

Solution #9

posted on Sep 16, 2009
Somewhat Helpful)

smilee09

Rank: Apprentice 
Rating: 75%, 1 votes
I had the EXACT same problem ! All i needed to do was simply reset my ipod. it didnt take anything off of the ipod , and it completely fixed the problem. 'erad' explained how do do this on a previous post , so i wont repeat. best of luck.
Was this helpful?
Yes
No

Solution #10

posted on Oct 17, 2008
Somewhat Helpful)

Y20053

Rank: Apprentice 
Rating: 75%, 1 votes
I have a brand nw apple nano says made in California. I tried connecting it to my pc. I also hace an 80g classic. Wanted to syncronize the new 16g. But, it works as an mp3. Apple program did not recognize it. Tried to synch with microsoft media player. Started to recognize or so it seemed. At 70% (was very slow) both computer and ipod shut down. Now ipod does not turn on at all. Can anyone tell me how to fix?
Was this helpful?
Yes
No

Popular Solutions for Apple iPod nano Black MP3


Questions and Unsolved Problems for Apple iPod nano Black MP3


Do you recommend Apple iPod nano Black MP3 Player?
Answer

Answer
ipod wont install properly when connecting usb tried uninstalling it finding drivers what now

Answer
My computer crashed, lost all the CD's I copied into my Itunes library. They are still on my Ipod.... (More)


39 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Dec 24, 2008

Once I plug the usb, the pc does not recognize it at all.
I cant access the playlist or anything else for that matter.
Do I need a driver ? or some sort of software for connection.

Comment by Y20053, posted on Oct 17, 2008

I have a brand nw apple nano says made in California. I tried connecting it to my pc. I also hace an 80g classic. Wanted to syncronize the new 16g. But, it works as an mp3. Apple program did not recognize it. Tried to synch with microsoft media player. Started to recognize or so it seemed. At 70% (was very slow) both computer and ipod shut down. Now ipod does not turn on at all and computer says found new device but cannot find drivers to open it. Can anyone tell me how to fix?

Comment by kamy23, posted on Sep 14, 2008

Hi,

I got apple ipod suffle from my company. I have ran the reqired drive and software, but my ipod doesn't recognise in my pc - win xp sp2. I have itunes 8.

Please help

Comment by clusk1020, posted on Sep 06, 2008

i have 2 ipod nanos 2nd generation that are not recognized by itunes. Tried reinstalling drivers. Reauthorizing. Resetting ipod...ect. Almost everything i could find in google and the itunes help thing. Please help

Comment by LynnCeeBee, posted on Aug 30, 2008

Same thing with me....and now I have two iPod Nanos with the same problem. One was recognized long after the other, but now the second one is not showing up either. I have tried resetting, re-downloading, reinstalling, using different cables, all that stuff they recommend, except reformatting (which, of course, I cannot do because neither iPod is recognized!) They still play whatever is still in there (I use for books) but I need to get new data in there.....

Comment by Guest, posted on Aug 27, 2008

Ipod Nano is not recognized by Window XP or Itunes.

Comment by KACollins, posted on Aug 16, 2008

When I plug my ipod into my computer, it doesn't show up anywhere. Neither in "My Computer" or itunes. I'm running Windows XP Professional. I've tried resetting and forcing it to disk mode, reinstalling itunes, changed USB ports, and all the other possible solutions offered by the help web site. It was suggested that I take it to an Apple store for repair. It still plays music and videos that are downloaded on it, it just won't sync up with itunes.I have more music and videos that I wish to install on it.

Comment by jmkswimmer, posted on Aug 10, 2008

Yes - I have exactly the same problem - what can be done?

Thanks - jmkswimmer@aol.com

Comment by carogal, posted on Aug 03, 2008

I have IPOD nano plugged into laptop. i can't find a button/option on my computer (Lenovo Z61t) to "eject" it safely. ps: Employer laptop, but think I'd seen option under start button last time I connected)

Comment by rp3jam, posted on Aug 03, 2008

I have a new ipod classic and i am running windows vista the ipod shows up in device manger but not in itunes or my computer I have reset the ipod as well as have downloaded the new itunes again but I am still having no luck

Comment by Guest, posted on Aug 02, 2008

When I plug my ipod into my computer, it doesn't show up anywhere. Neither in "My Computer" or itunes. I'm running Windows XP Professional. I've tried resetting and forcing it to disk mode, reinstalling itunes, changed USB ports, and all the other possible solutions offered by the help web site. It was suggested that I take it to an Apple store for repair. It still plays music and videos that are downloaded on it, it just won't sync up with itunes.I have more music and videos that I wish to install on it.

Comment by kk_libra12, posted on Aug 01, 2008

m havinh the same bloody problem

Comment by oof_bird23, posted on Jul 14, 2008

When I plug my ipod into my computer, it doesn't show up anywhere. Neither in "My Computer" or itunes. I'm running Windows XP Professional. I've tried resetting and forcing it to disk mode, reinstalling itunes, changed USB ports, and all the other possible solutions offered by the help web site. It was suggested that I take it to an Apple store for repair. It still plays music and videos that are downloaded on it, it just won't sync up with itunes.I have more music and videos that I wish to install on it.

Comment by Guest, posted on Jul 12, 2008

My Ipod was working fine a week ago & now neither my home PC or my lap lap fail to acknowledge that it's conected.

I can play every thing that's on the Ipod but not synch it any more it's driving me nuts.

Comment by Guest, posted on Jul 07, 2008

i have ipod 80g same problem help please

Comment by anantpawar85, posted on Jun 27, 2008

my ipod classic dont shows on my computer niether on itunes

Comment by yung choppa, posted on Jun 26, 2008

my ipod stopped syncing with my computer for no reason and i dont see it in itunes or my computer could someone please help i need my music!!!

Comment by rudester, posted on Jun 10, 2008

Only recognized the first time I plug it in after I download the program. So I have to keep downloading the program after I use it once. I bought it yesterday and will return it today.
Rudy

Comment by ipod anger, posted on Jun 08, 2008

i plug my ipod into my windows xp computer and it dosent appear anywere on itunes and i have loads of new songs i wish to load onto my ipod ...PLZ HELP!

Comment by Guest, posted on Jun 04, 2008

ipod nano not playing songs on my computer

Comment by zapota, posted on May 28, 2008

The same issues. Nano is charging but not recognized by PC

Comment by Guest, posted on May 22, 2008

my computer does nmot recognize i have my ipod pluged in

Comment by JennaXY435, posted on May 16, 2008

i have the same problem and i have a pc. it sucks. i have a 30gb my brother said its gen 5.5...wonder how to fix it..

Comment by Guest, posted on May 13, 2008

I have d same prob

Comment by Guest, posted on May 12, 2008

my ipod doesnt isnt recognized by my computer itunes or any other media player

Comment by armondreza, posted on Feb 24, 2008

computer wont recognize i pod , connected via usb

Comment by Guest, posted on Dec 31, 2007

Ya unforttunantly people dont answer on these things. they just say ya "me too" but im going to try letting my ipod run out of batteries and then plug it in. hope it workes cuz if not...

Comment by Guest, posted on Dec 30, 2007

my ipod nano is recognized by other pcs except for mine

Comment by jjhager, posted on Dec 28, 2007

I have an 80GB iPod video and windows XP. I have had the iPod for a few months and it was working fine, untill a few days ago when all of a sudden it was no longer recognized by my computer. I plug it into the USB port on the front of my computer and a note pops up saying that "USB Device Not Recognized". I can no longer even charge my iPod from the computer (*i must plug into my speakers to charge). Also, I recently started having the same troubles with my printer. This is all very distressing and confusing because, i have a Verizon Wireless cell phone that i can still plug into the same port and download music to. Can someone please help me!!

Comment by Guest, posted on Dec 05, 2007

I have the same problem with a 30G video ipod! Been happening since the upgrade of itunes! I restored to factory settings and reinstalled my musoc... now the song titles are on my ipod but wont play, and itunes once again wont recognise it!! Anyone had any luck yet?? And have tried a diff computer, and it works on old itunes, which sux when all my music is on my computer....

Comment by DeeL, posted on Dec 04, 2007

I have the same problem, either my itunes or my computer can't read it..

Comment by Guest, posted on Dec 03, 2007

I bought iPOD nano 2day of 4GB... I connected it to my laptop thro USB... it charged for while then suddenly it got switched off... its not starting nw by any method... its not get reset also... laptop also doesnt recignise it..... plz help

Comment by jessedc, posted on Dec 02, 2007

I have a similar problem- only my ipod won't turn on at all. I've tried resetting it (toggling the hold and holding down menu and select for 10 seconds) but that didn't do anything. I have the newest version of iTunes, but it won't find the ipod. My Computer won't recognize the ipod either. I've tried plugging it into another computer... same results. Thanks for your help.

Comment by Jerven, posted on Dec 01, 2007

I have just the same problem. I have tried all the tips on apples site, but it still dont work.

Didn't find what you were looking for?

Describe your problem:

Select a Category:







Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top MP3 and... Experts



Top Audio & Video Equipment Repair
(888) 737-1752
XBOX360 & PS3 REPAIR EXPERT SERVICE We can...
xbox360 fixer

(888) 399-5512
EverGreen Electronics is the ONLY Apple iPod and...
Apple iPod Service



       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select