Question about Apple iPod nano
When I plug my ipod into my computer, it doesn't show up anywhere. Neither in "My Computer" or itunes. I'm running Windows XP Professional. I've tried resetting and forcing it to disk mode, reinstalling itunes, changed USB ports, and all the other possible solutions offered by the help web site. It was suggested that I take it to an Apple store for repair. It still plays music and videos that are downloaded on it, it just won't sync up with itunes.I have more music and videos that I wish to install on it.
I struggled with this issue for a while and finally found a post that helped me. Hold menu and the center buttons until the iPod turns off. Then, immediately hold the left and center buttons to pull up the iPod diagnostic menu. Scroll down to the option "Reset" and select it. My iPod was finally recognized by iTunes. Good luck :)
Posted on Oct 20, 2008
I had this problem with my shuffle and had it with my 7G 3rd generation nano. It does appear to be a usb problem, as suggested. i fixed it both time by go to the Device Manager (right click on my computer - properties - hardware - device manager). If your ipod is connected, you will see the apple ipod DRIVER even when you don't see the ipod in my computer or in itunes. Right click on the Apple ipod driver and uninstall it. Then your pc will automatically reinstall the driver because your device is still connected. After that reinstall happens, you should your ipod in itunes. I hope it works for some!!! I think it's almost always a usb problem. My error happens whenever I plug in my ipod when other usb devices are connected. To be safe now, I have to remove all other usb devices before plugging in my ipod.
Posted on May 11, 2008
My ipod was getting a USB error "unknown device", and iTunes wouldn't recognize it at all.
Read somewhere that it may be an issue with USB 2.0 vs 1.0, and a USB controller called 'Enhanced Host'.
I opened Device Manager, then the Universal Serial Bus Controllers. Someone suggest uninstalling all of them and restarting, then have windows reinstall all of them.
Instead I just uninstalled the USB controller called 'Enhanced Host'. Right away windows tried reinstalling it. Then I opened iTunes and plugged my iPod in. Both Windows and iTunes recognized it right away.
I don't know why, and I don't know how, but that finally worked for me when nothing else did.
Posted on Dec 18, 2008
I had the same problem with my nano (gen3). I have a work computer (no admin rights) so it was even more frustrating as I couldn't re-load itunes or drivers etc.
When I had this problem a month ago this worked...
I deleted ALL USB divers then scanned for hardware plus re-boot. Basic reset (select +menu on the nano) and then via the diagnostic menu. A combination of all of these seemed to work,
This time around it didn't work I wasted another 2-3 hours trying this all again and itunes still telling me to restore my ipod. arggghh.
When i used the new cable that came with my sexy new orange nano I tried it with my old nano and that fixed it straight away. Strange.
So this what I have worked out from reading many sites to fix 99% of issues:
- Change USB cable
- Re-set your ipod (menu+ select 10 secs)
- Re-set through diagnostic menu (menu+ select then select+rewind)
- Delete all USB connections (control panel> system> hardware> device manager> Universal serial bus contollers)
- update your itunes (if you have admin rights to)
Hope this works, it can drive you mental.
Posted on Apr 24, 2010
I read somwwhere that it is a USB conflict. Apparently you can unplug other usb devices presently hooked up to your computer and when you unplug the correct one your computer will recognize the ipod. I have not tried the fix yet . I think I need to recharge my ipod battery first and see if that cures the problem. Hope the usb conflict thing works for you.
Posted on Feb 12, 2008
Well yall bytchz cant fix i podz call me 911 yup thatz mah numba call me now h03z
Posted on Jan 10, 2010
I had this problem with a brand new 5th generation Ipod Nano I bought my son for Christmas. I am running Windows 7 professional and only had this problem with the new nano. The second ad thrird generation Nanos my wife and I have worked fine. The solution above worked. I plugged in the nano and immediately heard the windows sounds for device identified (however, the ipod did not show up in explorer or anywhere else in any configuration or identity. The only place I could find any recognition of the device was in the USB port portion of the device manager. After a few seconds, the IPOD/apple mobile device driver would appear (a few seconds afetr the sound and the nano being plugged in). I immediately uninstalled the driver. About thirty seconds later the windows sounds sounded again, the driver reinstalled, and I got a small notification that my ipod had been recognized. I then opened itunes 9 and finally it recognized the nano. Hope this works for you.
Posted on Dec 31, 2009
Did you try a different PC?
Posted on Nov 20, 2007
This has apparently occured with MANY people who have bought the 3rd Gen Nano. Either a) the computer is shut off wit th enano still attached, or b) the nano is removed prematurely, without hittnig "Eject" first. Try loading an earlier version of iTunes (7.4.3) from www.filehippo.com. This also seems to be a PC-exclusive issue.
Posted on Dec 27, 2007
So you can's download anything to your ipod or snyc it..well to find out if your having this problem, basically you go to itunes and run the test to see, if any of the bullets appear red then you might have this problem.
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
Posted on Apr 22, 2010
Heres how i fixed my ipod: press and hold the select and menu buttons for 20 seconds and then press and hold the select and play/pause keys for 20 seconds. thats how my apple ipod device got recognized by my windows vista.
Posted on Apr 17, 2010
I had the EXACT same problem ! All i needed to do was simply reset my ipod. it didnt take anything off of the ipod , and it completely fixed the problem. 'erad' explained how do do this on a previous post , so i wont repeat. best of luck.
Posted on Sep 16, 2009
I had the same, exact problem. I downloaded iTunes again and told it to repair damaged files - I was prompted to ask for this. I did and it took care of the problem. I guess it basically redownloads iTunes without erasing your library.
Posted on Feb 10, 2010
Get a new usb cord. That might fix it.
Posted on Oct 16, 2009
I HAD THE EXACT SAME PROBLEM ON MY IPOD AS WELL. (skip down to next all caps for solution)
I fixed it by changing an options setting on one of the apps in my ipod touch. I had this app called "air music" and one of the options for it on the drive app said connect to itunes or drive only and i had it on drive only instead of itunes....anyways i was really ****** off for like 2 months cuz my ipod wasnt connecting to itunes and i couldnt sink new songs. I promised God that if I ever found out what was wrong with it I would post it and help someone out in the world whose having the same problem...
Anyways, my advice to anyone with this problem is...CHECK ALL YOUR APPS AND SEE IF U ACCIDENTALLY CHANGED YOUR SETTINGS ON ONE OF THEM, theres a good chance this is your problem. Post this somewhere else if this was your problem.
Posted on May 01, 2012
I had the same problem with my 2G shuffle not being recognized by computer until I tried this. If I connect my usb cable to my ipod and then turn on the ipod BEFORE connecting the cable to the computer, it will recognize it after about 5 seconds.
Posted on Sep 28, 2010
Get the ipod nano fixed
Posted on May 20, 2008
Another solution may be to just change which usb port you use, on my pc the the two in the front weren't allowing the ipod shuffle to be recognized as hardware or in itunes, after making up new curse words and vowing the most horrific of bloody vegngences through my victimized perspective it was intuited to me to switch the ports, plug in the ipod usb wire to a port in the back , and low and behold more low then behold it worked like a charm, i didn't have this problem until i allowed windows to do an update and restart my computer to install them, i left the next day with the ipod and worked fine, i came back to plug in for recharge and there was no recognition. that update automatic restart(when the ipod was plugged in) may have been the problem.
all self absorbed rambling aside, the point is
if you have the itunes update already
try all the different usb ports until you get a response, these issues usually happen after some windows/microsoft update
Posted on Jun 11, 2010
Solution #6 worked for me, and I've had this problem for a year and a half! I'm so excited I just can't stand it. Thank you SO much!!!!
Posted on Dec 26, 2009
If the ipod works on other pc's then and windows just can't find the right software, i found that the windows/inf/infcache.1 file was corrupt and just delete it. everything worked great after that. i bet this fixes alot of people usb problems.
Posted on Dec 28, 2009
I have a brand nw apple nano says made in California. I tried connecting it to my pc. I also hace an 80g classic. Wanted to syncronize the new 16g. But, it works as an mp3. Apple program did not recognize it. Tried to synch with microsoft media player. Started to recognize or so it seemed. At 70% (was very slow) both computer and ipod shut down. Now ipod does not turn on at all. Can anyone tell me how to fix?
Posted on Oct 17, 2008
I had the same problem. The problem ended up being with Itunes not working right. The solution I found was to download the program winamp and download the plugin for apple ipod. Then you can sync and add software thru winamp. After syncing one time it even worked with itunes but I like winamp better, so I synch all music using winamp.
Posted on Oct 23, 2008
For it to recongnize, maybe try:
1: go to control panel
3:connect your hardware device and click "yes i have connected the hardware"
4:scroll down and select install new hardware device
5:select install hardware that i manually select from a list
6:scroll down to windows portable devices
7:and choose MTP device
this should make it so your ipod is now recognised by the computer
Give credit to Randomassist
Posted on Nov 30, 2008
Maybe you should try this third ipod manager tool - Daniusoft iPod transfer:
1. Sync videos/songs from computer to iPod without iTunes ;
2. Backup videos/songs off iPod to computer smoothly ;
3. Transfer iPod video/music to iTunes .
I always use it to sync my iPod when my iTunes can't recognize my iPod, it's easy to use and works pretty well.
Posted on Dec 30, 2009
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