You can order it from the repairclinic.com or searspartsdirect.cm
SOURCE: Whirlpool energy smart water heater
Two flashes means that the high limit temperature has been reached. Once this happens, the temperature control system will shut off. Make sure that all element access doors are in place. Push the "Push to Reset" button to restart the temperature control system. The water heater will self test for ten minutes before it will start to heat. If you get the 2 flashes again then you may need to replace one or both elements. Each element should measure 5-25 ohms.
The "thermostat" is the knob marked "Temperature Control". Make sure that the operating mode is set to 1,2 or 3.
SOURCE: Whirlpool Energy Smart water heater not hot
I think some one mis informed you, the normal temp on any water heater from the factory is 120, it should not go above that for reasons of sevear burns, as far as it't smart part it's just a name, you will lose a couple of degrees just comming torm the tank to the faucets, the water heater will allways keep the temp in the tank at what ever it is set at, it doesn't have the brains or computer to know what time of day it is but when the cold water comes in to the tank it comes thru a dip tube that goes to aprox 1 inch from the bottom of the tank, if you take a long shower and do not have a energy efficant shower head you can use up to 5 gals, per min of hot water where an energy efficant one only uses 2.5 or less and still has the same pressure at the shower head, the temp in your water heater tries to stay at the setting it is at depending on how much is used at one time meaning washing machine, filling tub or dishwasher at the same time, it lets more cold in as the hot goes out and as you know it can only heat up so much at a time and the cold water is just going across the bottom of the tank, so the name is just that no diffrent then any other water heater unless you went to a tankless water heater.
SOURCE: Whirlpool Energy Smart Water heater
2 flashes = high water temperature (the water heater comes set at 120, and you can set it lower or higher)
3 flashes = sensor failure (temperature sensor similar to a thermostat on regular water heater)
4 flashes = upper element
5 flashes = lower element
Links below are for Whirlpool manuals
http://www.whirlpoolwaterheaters.com/support/Manuals.aspx
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf
The water heater is working right now.
If the elements go out, they are available at any hardware store.
The temperature sensor is easily replaced and can be ordered from Whirlpool.
You might want an extra temperature sensor on-hand so repairs are not delayed.
Link below shows the product in detail.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
Let the water heater do its job until it fails.
SOURCE: whirlpool energy smart gas hotwater heater with
If the water heater shuts off again unplug the white the sensor plug underneath the thermostat (The black plastic box). Then plug it back in. This sensor plug has a black and white wire going to it and it's possible the plug could have been loose going into the thermostat..
If the problem persists you will need to contact the manufacturer at 1-877-817-6750 and they can assist you.
Hi. Call the service. They may fix it. BTW very much people complaining to this model.
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