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We have encrypted a drive with TrueCrypt but now unable to decrypt it and also unable to back it up. What now? Using Truecrypt version 6.1a. We sent Truecrypt a help request but hear nothing back. We will be posting on their forums as well, looked in their forums but hear nothing. The decrypt consistently stops at the same place on the drive each time, then stops. We are thinking it is a hardware disk issue, and we do have spinrite, but fear that spinrite's fix will break encryption, making the drive unavailable / laptop unbootable or unrecoverable. Ideas?

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Spinrite does not break any encryption, it just does what it says on the box.

Posted on Jul 20, 2009

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Dear Costmer,
This is one of those ideas that sounds good but may be more trouble than it's worth. If you work for a big company then drive encryption is straightforward. Staff will be using the Enterprise edition of Microsoft Windows, which includes the BitLocker drive encryption system. This automatically encrypts any files saved to the hard drive, and USB thumb drives and other external devices can be encrypted using BitLocker To Go. IT staff can set everything up using a management console and use your Active Directory service to store the recovery keys. However, BitLocker is not included with consumer versions of Windows, only with Enterprise and (expensive) Ultimate versions, and I wouldn't recommend this approach to individual users. Nor would I recommend similar systems aimed at corporate users, such as McAfee Endpoint Encryption and Sophos SafeGuard Enterprise.
If you really want to take this route, the usual option is TrueCrypt, though it's far from user-friendly. This is free (donationware), open source "virtual drive" encryption software, and it's available for Windows, Mac OS X, and Linux. However, it has no supporting management infrastructure, and no key recovery system. If you forget your password, or something goes wrong with the TrueCrypt file, there is no way to get your data back. You must therefore keep separate backups.
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I cannot create folders on my external Lacie harddisk


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Supported Operating Systems
  • Windows 98 SE
  • Windows ME
  • Windows 2000
  • Windows XP
  • Mac OS X

ONLY Windows Operating systems supported by Western Digital software. You could attempt running the setup.exe in "compatibility mode" this may resolve the issue. You could also go back to a older computer, remove the lock, and use a different software to encrypt the device. Such as "TrueCrypt"
how to encrypt a drive once you have it installed: http://www.truecrypt.org/docs/tutorial



Or buy a NEW Western Digitial Drive that DOES support Windows 8.
Benefits to new drive:
Faster transfer speeds up to 15xCompatibilty with new devices.New FeaturesLarger capacity.

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Yeah storagecrypt should work on it, but you might want to get Truecrypt instead. Truecrypt is FREE and a very popular choice among most techies. You can get it here:
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How can I set a password for my USB 2.0 External Portable Hard Drive?


A lot of the external drives will come with built in software to do so. If your doesn't I would check out Truecrypt. It's a free open source program for encrypting hard drives usb flash, partitions etc.

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