Question about HP Compaq Evo n610c Notebook

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Compaq evo n610c battery not charging

Hello,

I have a used Compaq Evo n610c. I bought it 1 year ago and started to have problems with the battery 6 months later. At the beginning, the original battery was charging but was unable to keep the charge. So, I was only using the computer with the ac adapter, leaving the battery inside the notebook. After 2 months, the computer was not able to power on when the battery was installed. It only wanted to power on with the ac adapter and without the battery.

Last week, I bought a new battery in order to use the computer without the wire. The battery is not charging at all. On the battery, when I press to see the charge, it said 0%. In Windows (xp pro), it also says 0%. I have flashed the bios to the newest available and tried to charge it in the bios with the battery calibration. Nothing is charging. On the computer, the light of the battery is orange and stay orange forever. The computer power on with the battery installed when the ac adapter is plugged in but doesn't charge it.

Is the new battery faulty? Or, is it a problem with the motherboard?

Thank you for your help,

Noemie

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  • alike Nov 27, 2007

    Well,



    I have a used COMPAQ Evo N610c notebook.

    battery was working earlier but now not.

    It s battery is in place but charge is 0%.

    It is working fine with ac power on .



    its almost 6 months that i am just using my notebook with this condition.



    should i try a new battery ? or any other solution ?


  • sweetielover Dec 22, 2007

    I was working on the computer with battery power only. Everything had been working fine and I hooked up the charger, closed the lid and did some stuff around the house. When I came back the computer was powered down. I tried to power it up and it will not. I know it is not the power cord because it works on another laptop. The battery charge light on the upper left front will not even light. Help

  • Anonymous Apr 10, 2008

    Hi. I have a fairly used pentium 111 Compaq PC Note book that has been working fine for me. After sometime I noticed that the Battery was no longer charging. I bought a new Battery, fitted it in position and get connected to the main (i.e power source). Summarily the battery is not charging.Please help. ajibolasalawu@yahoo.com

  • socool62 May 03, 2008

    evo n610c battery only lasts 20min on a charge so i bought a new one on ebay will not charge. was sent another new battery still will not charge what is the problem? no updates needed for my bios.

  • Anonymous May 31, 2008

    I have used my Pentium 4 EVo N610c Notebook for one and a half year, and my battery is not charging again.. It doesn't support my pc as I use it now Ac power straight, when the Ac power went off the pc turn off instantly.. Please help me...

  • JuliaG Aug 17, 2008

    I bought a refurbished Compaq 3 weeks ago. At first I was able to use the battery but now it says "not present". How do I fix this as I travel a lot and need to use the machine without AC power?

  • Anonymous Jan 18, 2009

    i have a old battery for some reason stop charging so i decide to buy a new one but for my surprice the computer did not reconice the new battery so i add the old one back but did not reconized old battery as well can some one talk me ow to fix it pls.

  • venizp Jan 22, 2009

    Hello,

    I have a used Compaq Evo n610c. I bought it 1 year ago and started to have problems with the battery 6 months later. At the beginning, the original battery was charging but was unable to keep the charge. So, I was only using the computer with the ac adapter, leaving the battery inside the notebook. After 2 months, the computer was not able to power on when the battery was installed. It only wanted to power on with the ac adapter and without the battery.

    Last week, I bought a new battery in order to use the computer without the wire. The battery is not charging at all. On the battery, when I press to see the charge, it said 0%. In Windows (xp pro), it also says 0%. I have flashed the bios to the newest available and tried to charge it in the bios with the battery calibration. Nothing is charging. On the computer, the light of the battery is orange and stay orange forever. The computer power on with the battery installed when the ac adapter is plugged in but doesn't charge it.

    Is the new battery faulty? Or, is it a problem with the motherboard?

    Thank you for your help,

  • Anonymous Mar 11, 2009

    My battery is forever orange it says 7% when i charge but if i dont it goes down amd when i charge again it stays at that lower number.



    Please help yours desperately Asees

  • Anonymous Mar 28, 2009

    I purchased my N610c from TigerDirect refurbished. I really needed the notebook so I did not bother with returning it, as I should have done. The DVD was replaced with CD, the wireless was broken. These things I cared nothing about. But when I needed to take the notebook on a trip, I discovered that my battery barely kept the notebook on for more than 4 minutes. This was unacceptable, and past my return period. As of now, it remains plugged in when I use it. But if it goes unplugged for more than 20 hours, then turn it on, it tells me my hard drive has no operating system installed.

    I finally installed Returnil on my hard drive to keep me from having to redo everything all the time. That has saved me so many headaches and time. Now when I get these wonderful system disk failures, I just restart and it all works fine. Well, as good as I can hope.

    But the big bugger is still the battery life. I have had this notebook for going on 3 years. Nothing major has ever gone too horribly bad, though I wish I had stayed with Toshiba for the system speed and reliability.

    I have seen some interesting solutions to what may be the problem with my notebook. I am going to consider a China replacement battery soon to see if this fixes anything. If it does, that will be great. But, you know? I have never really had good luck with their stuff and I have bad luck too, so that will probably be more money in the trash. And I cannot buy a new notebook because they all have Vista on them.. blah. Bugger.

    Oh well, I am done ranting for a while. I hope.. but hoping does nothing to solve the problem. Cheers y'all.

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22 Answers

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Hello All;
I used to have these same problems. I replace my BIOS battery, which I know was dead, because all settings get reset when I unplug the power and remove main battery. You might not have to replace it if its still good. Back to the main battery problem, You have a good change of solving this by going into BIOS, and under Tools there is a Battery Calibration option. Do the calibration for the main battery and-or other optional batteries attach and it will most likely solve the problems. This calibration process will take a long time; 1-charge, 2-discharge, 3-recharge, so leave it over night or however.

There was a mention of updating BIOS. This could solve the problem too, because BIOS controls the charging unit. Also, make sure you have Compaq Power Management install on your OS, (download at hp.com).

One note: it will not charge if the battery is about 93% or higher. 93 is not exact, but close to 90%. so test by discharging to below 90% and it will start charging again.

If anyone tries this, leave a post of your success or failure.

Posted on Mar 20, 2008

  • Michael Beaston Nov 09, 2010

    I Had the same issues with my compaq evo n610c it started out like that then got to the point where when i pushed the power on button the three lights in the left hand corner would light up then dissapear. please note that the fan would not turn on and the screen would stay black i figured out after hours upon days of work what the solution for the problem was... it was in fact the power control board SPS (service part serial) 291263-001 you can google the part number and find one to purchase they are around 20 dollars and are an easy replacement if you download the laptops manual.. you can get that free in pdf form just google it. i have fixed many of these laptops and it has always been the problem... if you are not up to fixing it yourself i can fix it for you if you want to pay for shipping both ways, the part and about 2 hours labor @ 45usd an hour feel free to contact me for all your compaq repair needs at arngsoldier1988@aim.com please note i am not a certified computer repair specialist just someone who knows how to fix these crappy compaqs XD LOL

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I have only one recomendation for all of you. Please sell out your fucken laptop because it is not laptop but a hot furnace with a big sound. **** this laptop. Battery problem, bios problem, low resolution screen, bright problem, charger problem...etc. Is this laptop or a maintenance shop? HHHHHHHHHHH
I fucked my own and destroyed it.

Posted on May 24, 2008

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First you should try to confirm your EVO N610C battery adapter is OK. You can charge another good battery with this adapter to see is OK or not.
Then you can put your battery to cool place 3-5 days. If this can not solve your problem, then put your battery into your icebox 24 hours.
You can take the infomation in http://www.laptops-battery.co.uk/blog/laptop-battery-cant-charge

Posted on Sep 24, 2009

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I have a slightly different twist on my battery issue. It gets REALLY hot on the bottom back left corner where the battery adaptor plugs in. The slot where the adaptor plugs into the laptop appears a bit loose (male connector in the laptop moves). I try to hold it in position to find just the right angle to try to get some life but then again, the battery doesn't last long.

So, it appears I have two issues:
1) battery doesn't hold a charge
2) AC adaptor/connection doesn't work properly.

Does it sounds like something that is easily/inexpensive to fix?

Posted on Nov 14, 2008

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This is a common problem for this computer. I have 2 of them and both have the same problem. When i boot i get "charge circuit failure" and the battery wont charge. If i turn of the computer, disconnect the powercord, disconnect the battery, press the button on the battery, connect the battery and cord, the charge light lit up and it works for a while. This is a defeck in the motherboard and is expensive to repair.

Posted on Mar 18, 2008

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Try a new ac adapter- I had the same problem and a new power adapter fixed this.

Posted on Nov 24, 2007

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If it is a HP computer, try to go to HP. com and perform a bios update, most like it is gonna work it out, if it doesn't, it might be an issue with the mother board, I don't think it is neither the battery nor the charger

Posted on Jan 09, 2008

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If the new battery was originally from HP, it should not have a problem, coz OEM batteries are not always in sure shot working conditions, newyz.
1. TRY THE BATTERY IN ANOTHER SIMILAR LAPTOP TO CONFIRM THE FAULTY AREA. IF THE BATTERY CHARGES DER, IT MEANS THE BATT. IS ALRIGHT.

MANY A TIMES THERE IS CARBON COLLECTED ON THE BATTERY CONNECTOR OF THE BOARD, TRY CLEANING IT WITH SANDPAPER

IF NONE OF THESE WORK, THEN ITS SURE SHOT THAT THE BOARD IS NOT SENDING POWER TO THER BATTERY CONNECTOR FOR CHARGING, ITS A FAULT WITH THE POWER IC OR CIRCUT

Posted on Feb 21, 2008

  • abbas2006 Feb 21, 2008

    If the new battery was originally from HP, it should not have a problem, coz OEM batteries are not always in sure shot working conditions, newyz.
    1. TRY THE BATTERY IN ANOTHER SIMILAR LAPTOP TO CONFIRM THE FAULTY AREA. IF THE BATTERY CHARGES DER, IT MEANS THE BATT. IS ALRIGHT.

    MANY A TIMES THERE IS CARBON COLLECTED ON THE BATTERY CONNECTOR OF THE BOARD, TRY CLEANING IT WITH SANDPAPER

    IF NONE OF THESE WORK, THEN ITS SURE SHOT THAT THE BOARD IS NOT SENDING POWER TO THER BATTERY CONNECTOR FOR CHARGING, ITS A FAULT WITH THE POWER IC OR CIRCUT

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Restart your laptop. hit F10 on the compaq logo then go into battery calibration tab on top and calibrate your battery.
1 recharge
2 discharge
3 recharge
this is the process and it takes about 2 hours to complete but it is important to do this if you want the bios to remember the charging stages of the pillars.

Posted on Dec 27, 2010

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I just used a multibay battery buy one take out your diskdrive put the multibay battery in its spot.simple.

Posted on Jul 11, 2010

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First Thank you everyone
my pain in the @55 machine is a Presario F700
I have read through almost 3 years of this pain
maybe intersecting issues but i don’t think so.
This is my second laptop first one was replaced under warranty because of this same issue and HP didn’t even try to SOLVE the issue.
and this one is on the second battery and now this again.
the key is to get the charging light solid blue.
did the battery out under power – shut down – ACC unplug – hold power button down 2 minutes – battery in (don’t power up) – plug in ACC- after 1 to 2 minutes charging light started blinking blue THIS IS NO GOOD.-
with the ACC plugged in i rocked the battery out of contact – wait a few seconds – rocked it back into contact and waited till the FIRST blue light appeared on the charging light and rocked the battery out- waited a few seconds and rocked the battery back in to make contact- this time it took less time to get to the first blue blink. and rocked the battery back out and waited a few seconds- i did this 5 to 7 times until the there was only a second or two between contact and a blue light on the charging indicator. and then put the battery in and left it and the light stayed a solid blue.
if the charge light is solid then it is plugged in – charging.
if it is blinking it is plugged in – not charging.
I think what happened is that the battery was too low to register and these step in this order primed the battery back to a very low level to initiate a continuos charging level.
when using HP or compaq laptops with the ACC don’t have the battery in.
make sure the battery is never ran all the way down so there is a little left to start the recharge cycle.
if the battery accidently gets completely discharged remember this re-priming trick.
shame, shame HP for making all of us feel this pain, and knowing about it and not fixing it through model upgrades and across brand names FOR YEARS AND YEARS

Posted on May 06, 2010

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I see that exact same problem with several different brands of computers have this problem, my HP does too. I have been told by more than one technician that the problem is with the motherboard and needs replacing. My acer only one month old did the same thing, won't charge won't stay on even on main power. Because it was still under warranty, i sent it in, they changed mother board. So, it is definitely a motherboard problem.

Posted on Jul 10, 2009

I also had battery charging problem. The power went off when I disconnect AC power even though there was **% of battery power. However, it was finally fixed.(but it takes a long time to fix, though...)

If you have battery problem such as..
- not charging from **%
- shut down if you disconnect AC power even though the battery remains **%.

Try this....
Just leave the battery for months until all battery is gone. It usually takes more than 3 month.

After all battery is gone, connect the AC power and boot PC. The battery will charge collectly until it reaches 100% . Congratulations! The laptop will not shut down even if you disconnect AC power as long as the battery is gone.



Posted on Aug 23, 2008

I tested this camera for a client. I didn’t have the light running for more than 15 minutes. The battery lasted approximately 6 hours before recharging. The LCD, however, had a few dead pixels - never saw this before. Tried returning for exchange and had to put up quite a fight. Anyone else seen this? http://www.batteryfast.co.uk

Posted on Apr 29, 2008

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How do you know when it's acctually the battery not the computer, or the cord?

Posted on Feb 02, 2008

My compaq n610c battery also worked terribly about 6 months in and now the AC adaptor is faulty....anyone know where to get a new AC adaptor (I'm talking about the AC receiver in the in computer, not the cable...)?

Posted on Jan 23, 2008

I have the exact same problem, I think I will try a new power adapter as well as mine seems to also be acting up!

I wonder if I over-worked the power adapter because the battery was shot and always had to use the ac adapter?

Posted on Dec 21, 2007

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We are always here to serve your needs and provide quality service. Our products range include replacement computer batteries for most major laptop brands, including Dell, Apple, Compaq/HP, IBM/Lenovo, Fujitsu, Gateway, Sony and Toshiba. http://www.bestlaptopbattery.co.uk <a rel='nofollow' href=http://www.bestlaptopbattery.co.uk>laptop batteries</a>

Posted on Apr 15, 2010

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I have the same trouble...
laptop work well with the ac adaptor ( with or without battery )
but when I remove the ac cord the laptop come dead . I remove the battery look the power on it dead...0% ...so I'm thinking that I will need a new battery .
But some guy say to change the ac adaptor ...but if the ac adaptor power up the laptop I think that this part is good ....?

Posted on Jan 02, 2008

  • nec9716 Jan 04, 2008

    i open the battery case today and on 8 battery just 6 of them work . there 2 dead battery ...I will try to change just those 2 battery ...i will post later this month the result....

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PLEASE TAKE A NEW Compaq EVO N610C Battery,

Posted on Apr 16, 2010

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It really irritating when in between typing on a important mail suddenly the laptop <a rel='nofollow' href=http://www.e-lw.com><b>battery</a></b> starts beeping indicating low battery and unfortunately u dont have a power cord
Now has not been able to determine that this is really, but hoped that can have this technology. Our<a rel='nofollow' href=http://www.laptopbatterybbs.com><b> battery </a></b>can use for a long time
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship.

Posted on Oct 13, 2008

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Try a New Battery - I had The Same Problem I Change My Battrery It Fixed Problem oK

Posted on Dec 04, 2007

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Pyrhyc
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SOURCE: evo n610c laptop battery not charging

Time for a new battery.

Posted on Jun 13, 2008

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SOURCE: bios password n610c

Try this: -
Remove your Laptop Li-ion battery module.
Then remove the RTC battery for at least 15min.
Replace RTC, and boot the computer ONLY with the AC-Adapter.
Enter the BIOS and set to boot from USB

Posted on Feb 13, 2009

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I AM LOOKING FOR A LAPTOP BATTERY FOR MY COMPAQ EVO N610C A GOOD LOW PRICE.HI-CAPACITY LI-ION (4400MAH 8 CELLS) FOR COMPAQ EVO N610C


don't waste money on buying second or used.
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Dont worry you can go through your problem by visiting the link below-
http://ftp1.us.dell.com/diags/R66243.htm#s1

Good Luck
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Jan 28, 2008 | HP Compaq Evo n610c Notebook

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