Question about SanDisk Sansa e250 MP3 Player

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Cant transfer music or charge it

When I plug in the USB cord to the computer it doesnt detect it even after i bought a new usb cord, and the battery is too low to use the player.. what should I do ?!

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Re: cant transfer music or charge it

Could be one of three things.

  1. Try a different USB port, preferably one in the back of the PC
  2. Remove the battery from the back and re-insert it for a better contact
  3. Try a different PC.
If none of those work, thy this to re-install the Firmware.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Please RATE my solution at the bottom.

Best of Luck.

Posted on Nov 20, 2007

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