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Samsung HT-TX35R shutdown protection error

Hi, have had this system for around 16months, it has worked perfectly until just the other day when it displayed this message. I have so far taken apart the system, opened it up, cleaned it all out, removed the fan and put it back in, it appears to be in good working order. I have also tried the systems on a variety of settings to establish when and what is making it swtich off. The only time when it appears to stay on is when all speakers are unplugged and the system isnt having to work hard to create any sort of output. (My thoughts are it might be down to overheating, but the fan is working but it will work for about 30mins after being swtiched off for a while, this time will then decrease as i turn it back on for immediate use) Any help from any of you guys would be great????

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SOURCE: "Protect" error - HTZ110

Home Theater System Is Displaying "Protection" spacer.gif As soon as the unit is turned on, the word "PROTECTION" will flash on the front panel of the unit and SHUT OFF. This error message usually indicates that the fan in the back of the unit is not on.

The PROTECTION feature automatically shuts down the unit to avoid further damage. The unit will need service if this error message is displayed.

Please use our ASC Locator to find your nearest Authorized Service Center

from samsung's web

http://www.samsung.com/au/support/faqs/supportFaqList.do?group=&type=hometheatre&subtype=hometheatresystems&model_nm=HT-Z110&dType=D&mType=UM&vType=R&prd_ia_cd=03030100&acc_ia_fl=&disp_nm=HT-Z110&menu=faqs

Posted on Feb 17, 2009

ginko
  • 19396 Answers

SOURCE: When i turn on my samsung HT-Z110, the word "Protect" appears...

Protect mode will kick in whenever a fault is detected.

You get the unit not powering up, and sometimes you hear a clicking noise, that is the protection switch that keeps shutting down the unit.

Causes that can start protect mode are:

Electrostatic harges on internal circuits.
Leave the unit unplugged for power for one hour or so, this will allow discharge.

Bad speaker wiring.
Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time.

Internal fault.
Internal fault is the natural cause for protect mode. If all the above did not work, then the problem is a blown component or an internal fault. In this case the unit must be taken apart , tested and repaired by an experienced person.
If the unit is less than one year old, or if you want to get service, call Sony at the phone number listed on the product documentation.

Regards.

Posted on May 04, 2009

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