Question about Canon PIXMA MX310 All-In-One Printer

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Aligning print head doesn't fix the printing

There are no clogged nozzles, but one of my settings, and I don't know which one, is so far off that it looks good on the test sheet that gets printed out. The problem is that when printing with fine quality, everything gets printed double, like your eyes are slightly crossed and you can see two lines where there should be only one. When I print with regular quality, every three or four inches down the page, one of the lines of print will be distorted, with the top half of the letters an "I" width off from the bottom half. I have tried replacing the cartridge just in case I had a bad one, but it didn't fix the problem. The problem showed up after I had to restore my system to factory settings and reinstalled the printer. Please help! The print head alignment process doesn't seem to account for this type of misalignment. Is there a way to hard reset the printer to factory settings?

Posted by Anonymous on

  • Anonymous Aug 01, 2009

    I tried cleaning the encoder strip, but it didn't help. When I print a solid gray field, there is a thin line of white that goes down the center, and it jumps a millimeter left to right every inch or so. Is there a way to get this thing back to factory settings, or is this a bigger problem?

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  • Master
  • 2,306 Answers

You only need to clean the encoder strip. The plastic strip behind the carriage assembly. Wipe it gently with a damp Q-tip and the double lines will go away.

Posted on Jul 20, 2009

  • Craig Gillette
    Craig Gillette Aug 03, 2009

    If you lay your printed page in the output tray just like it comes out, and look at the encoder strip with a flashlight directly above the voided area, you will see either an ink spot, grease, a scratch, or something that doesn't belong on the strip. Once it's clean your problem should go away...

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My Epson wf-2540 printer won't print black I have done head cleanings and have new ink in it as well. What can I do to fix the problem?


Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Printing problems can be caused by cables that aren't connected properly, corrupt drivers, incompatible drivers, printer settings, missing updates, and problems with your printer. Might be best to start by insuring you have the latest printer drivers? Lastly, you might give the printer manufacturer a tech call. Good luck, Pete

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I have changed all ink cartridges on my canon pixma ip4200 printer and it now doesn't work, the green and amber lights flash for 11 times and the cartridge carrier doesn't move. Please can someone advice...


From Canon Help Files.

Automatic Print Head alignment failed
Possible causes are as follows:
6128_image_6.gif A4 or Letter-sized paper is not loaded on the Auto Sheet Feeder.
Press the RESUME/CANCEL button on the printer to clear the error, then load one sheet of A4 or Letter-sized paper in the Auto Sheet Feeder.
Automatic print head alignment cannot be performed using paper from the Cassette. For automatic print head alignment, always load paper in the Auto Sheet Feeder.

6128_image_6.gif Print Head nozzles are clogged.
Press the RESUME/CANCEL button on the printer to clear the error, and then print out the nozzle check pattern to examine the print head condition.

For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."

6128_image_6.gif The Paper Output Slot has been exposed to a strong light source preventing correct Print Head alignment.
Press the RESUME/CANCEL button to clear the error and move the printer to a darker location.
After carrying out the above measures, if the problem continues after aligning the Print Head again, press the RESUME/CANCEL button to clear the error, and then perform manual print head alignment. For details on manual print head alignment, see "Manual Print Head Alignment."

Sep 10, 2014 | Canon PIXMA Office Equipment & Supplies

1 Answer

Not printing black


Sounds like the print head needs alignment. If an "auto" alignment can't or won't be run, somewhere in the maintenance section of your printer driver software should be an operation for running a print head alignment and doing adjustments to get the printer aligned for clear printing. First you should check the maintenance program for "head cleaning" and run a couple of head cleaning cycles to see if a clogged head is the problem...

Jan 28, 2013 | Office Equipment & Supplies

1 Answer

Hp 8500 printer stuck in continuous cleaning and alignment loop after replacing cartridge


Printer wont do the alignment process if we replaced the cartridges, might be removed/re inserted the printer heads, then ply it process the alignment, if the print head nozzles are clogged, alignment process wont completes..
>Remove the print heads clean the nozzles with tissue paper gently at nozzles.
>borwse this link & see how to clean the print head,link:http://www.youtube.com/watch?v=ZAwYIbjswV0&feature=related
>Install the printer heads do the alignment..
> if not completed check which printer head clogged, replace the print head.

Oct 04, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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Printer has worked perfectly since purchased, suddenly started printing only the black portions of a photo. Did a nozzle check which confirmed only black cartridge functioning. Deep cleaned all heads....


The print head is still probably still partially blocked. Cleaning/deep cleaning tries to clear the head by flushing ink through, doesn't always work but does use up your ink.

You can get print head cleaning kits, PC shops,ebay etc. Try one of those.

Here's a really useful ebay url. with some youtube links, if you run the second video down you should get a pretty good idea.
http://www.ebay.co.uk/itm/Printer-Print-Head-Printhead-Cleaning-kit-Epson-Canon-/130479422758?pt=UK_Computing_Printer_Paper_Accessories_ET&hash=item1e612dfd26

Here's a direct link :- http://www.printheadhospital.co.uk/quickshop/

You don't have to buy this one, there may be cheaper, have a shop around.

Aug 27, 2011 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Epson Stylus CX4800 prints blurred pictures


ok..first you will need to print the nozzle check and see if all the color are printed out fine.. this feature is under the printer properties , under the utility tab.... assuming all your colors nozzle are printed fine..then the next thing for you to do is do the Print Head Alignment.. it's under the same place where you print the nozzle check.. when you press the Print Head Alignment, it will print a page out with many lines.. choose the one with the best alignment.. once u done that..try printing the image again..
oh..if your nozzle check print out is not good.. then you will need to perform head cleaning to clear the clogged head..

May 24, 2010 | Epson STYLUS CX3900 All-In-One InkJet...

2 Answers

PRINTER COLOR PROBLEMS


o.k. I can give you a few tips that may be of assistance.

you need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

Also, Another thing to try is to hit file, top left of page, hit print, click properties. color tab.

make sure you are printing high quality on chose different color management options.

FINALLY TRY THIS:

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in
the ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to maintain the print head.
Important Before maintaining the print head, check the following;
􀁺 Open the front cover and make sure that the ink tank
contains ink. If it is out of ink, replace it.
􀁺 Ensure that all the orange tape of the ink tank has been
peeled off.
􀁺 Press "PUSH" on the ink tank and ensure that the ink tank
is installed securely.
􀁺 Increase the Print Quality setting in the printer driver
-----------------------------------------------------------------------------------
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the color is incorrect.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the Nozzle Check Pattern.
(3) When the confirmation message is displayed, click OK.
When the confirmation message is displayed after the nozzle check pattern has
been printed, click OK.
See "Examining the Nozzle Check Pattern" on page 52.
Note Nozzle check pattern printing can be executed also from the printer
itself. With the printer on, load a sheet of Letter-sized paper in the
printer. Hold the RESUME/CANCEL button until the POWER lamp flashes
--------------------------------------------------------------------------------------
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.
The print head can be cleaned also from the printer itself. With the printer on, load a sheet
of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp
flashes once.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Cleaning.
(1) Click the Maintenance tab.
(2) Click Cleaning.
(3) Select the print head to be
cleaned.
(4) Click Execute.
-------------------------------------------------------------------------------------------
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try performing print head
deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink,
so perform this procedure only when necessary.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Select the print head to be
deeply cleaned.
(4) Click Execute
-------------------------------------------------------------------------------------------
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the
print head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic print head alignment only.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
(3) Check that paper is loaded in the
printer and click OK. If a message
warning you not to perform other
operations appears, click OK.
It takes about one minute to start
___________________________________________________

this covers everything you should solve the problem with my advice.

please give me a good rating for my time and effort! Thank You


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2 Answers

Photos print with a faint 'pinstripe' effect


that could be head alignment (most noticible on low quality settings .. there is a procedure for aligning the heads ... or it could be clogged nozzles
to check these things start to print something
then select preferences .. then maintainence then
you have a choice .. nozzle check should be done first .. if all nozzles are working then go to "head alignment" and follow instructions there .. if some nozzles are not working then run the "cleaning" utility . sometimes it needs to do that several times .. if you cant get all nozzles working then you can try "deep cleaning" that uses lots of ink so you dont want to do that often ... if that doesnt work then you need new heads .. the heads in many pixma printers are easily replacable but costly ..
if all the nozzles are working and head alignment was done but you still have faint lines then try "high quality mode" .. in that mode you should not see any lines ..

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2 Answers

The colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

1 Answer

I HAVE A CANON MP 760 PRINTER THE MAGENTA COLOUR LINE IS TWO TONED WITH DARK AND LIGHT PINK . SO WHEN PRINTING PICTURES THERE IS DISTINCT LINES CAN SOMEBODY HELP HAVE TRIED THE CLEANSING REPLACED THE...


You need to conduct the following steps:
Printing the Nozzle Check Pattern
The nozzle check pattern shows if each print head nozzle is operating properly.

You can also print the nozzle check pattern from your computer.
  1. Load A4- or letter-size plain paper in the Auto Sheet Feeder (ASF) or cassette.
  2. Press <Feed Switch> button to select the paper source.
  3. In either COPY, PHOTO, or FILM menu screen, press <Menu> button.
  4. Press the left or right arrow to select [Maintenance/Settings], then press <OK>.
  5. Use left or right arrow to select [Maintenance] and press <OK>.
  6. Use up or down arrow to select [Nozzle Check] and press <OK>.
  7. When prompted to print a nozzle check pattern, use the up arrow to select [Yes] and then press <OK>.
    The machine prints a nozzle check pattern
Print Head Cleaning / Head Refreshing
If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head.
MEMO:
a. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
b. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
  1. In either COPY, PHOTO, or FILM menu screen, press <Menu> button.
  2. Press the left or right arrow to select [Maintenance/Settings], then press <OK>.
  3. Use left or right arrow to select [Maintenance] and press <OK>.
  4. Use up or down arrow to select [Print Head Cleaning] or [Head Deep Cleaning] as necessary and then press <OK>.
When prompted to clean the print head, use the up arrow to select [Yes and then press <OK>.

IMPORTANT:
If normal print head cleaning does not improve print quality, perform deep print head cleaning.
Print Head Alignment in Windows
If colors mix or streaks appear in the nozzle check pattern, perform the print head alignment.
The print head alignment can be performed either automatically or manually.
If the automatic print head alignment does not resolve the problem, perform the print head alignment manually.


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Aug 09, 2009 | Canon PIXMA MP760 All-In-One InkJet...

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