When i connect my external hard drive to the computer it says "new hardware is found, new hardware is installed and ready to use" but then when i click on the my computer the drive isn't there, nor is it found in computer management. but ironically, under device manager it is seen that a universal slot is occupied by the device. any idea how to fix this problem? ... i have the my book essential edition 500g external hard drive.. thanks hope to her from you..
Is this a new external with no data on it? If it is, it may need to be formatted.Go to disk management to see if the drive is there. It may need to be initialize first before you can formatted.If it has not been initialized, a message will pop up for you to initialized it. Once it is done, formatted--This should be done only if don't have any data on it.
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A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.
Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.
External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.
If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.
It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.
either an issue with the hard disk, or with your system. Make sure the hard disk has power on it and if you can, it would help to test it on another computer to confirm if it works. If you have ruled out the possibility that it is the hard disk, next is review if the hard disk has system requirements you need to meet. If the requirements are met by your XP SP2 machine, you may try updating the computer's system software/chipset drivers and a BIOS update may also be necessary.
Plug it back in and try this. Right click my computer and click "Manage" When the window opens select "Disc Management". In the bottom of the screen you will see all the Disk drives installed on you computer. Right click on your drive and select "Properties". When the window open click the "Tools" tab and finally Run the Error Checking Tool. It will scan and fix any issues with the disk. Cheers :)
Your External Drive should be plug and play enable since it is a USB Drive.
Connect the appropriate cables to the External Drive and from the External Drive to the Computer while the computer is fully booted.
The driver for the Drive is loaded else you will be promted that the system have found a new device, if that is the case, put the CD-ROM that came drive and follow the instruction to complete the driver installation.
Open my computer icon on your desktop and you see the external drive.
You need to format the external drive. Format the drive as primary drive ans in FAT32. Insert the external hard drive into the USB port then Click on Control Panel - Administrative Tools - Computer Management - Disk Management. Then right click on Disk 1 removable drive and click Format. After the flash drive has been formatted it will indicate that its Healthy.
Just connect the Hard drive to your system using the usb cable that comes along with it, it will automatically install the drive and your system will prompt you that a new hardware has been found and installed. You can then start to use after installation.
You need to first narrow down the problem to either your PC or the external hard drive. Do you have access to any other PCs you could try connecting your hard drive to? (think friends, family, public PCs, etc)
If the hard drive works on other PCs, we know it isn't a problem with the hard drive.
If it turns out that the hard drive is fine and the PC is the problem, I would suggest going in to Device Manager and uninstalling everything USB related. Once you have done this, either reboot your PC or right-click inside device manager and "scan for new hardware". All of your USB related devices should reload their drivers automatically. You may want to try this both with and without the usb drive connected.
Ok Go into your hardware device manager and uninstall your Universal Serial Bus Controllers and if there is mass storage device also uninstall it. Click on action -> scan for hardware changes, then it should automatically install the drivers back now it should detect.