Question about Tomtom GO 720 GPS Receiver

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Restarts unexpectedly and slow to start

I have a TomTom Go 720 it says Go 720 on the devices label but says Tom Tom Go 520 at the top right of the Devices Screen when conected to my computer.

The device is about 2 years old. It has upto date software and map updates.

It is very slow to load and will often restart itself to the "I Agree" Screen.

Sometimes it "gets stuck" repeating a phrase.

Resetting the device does not fix this problem.

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  • 171 Answers

The TomTom 520 and 720 are the same unit. the differance is the maps. The 520 has maps of the US and the 720 has maps of Europe. Download the free clearflash utility from TomTom and run it a couple of times. This should clear up your problem. Sometimes the mapset config in the map gets full and it has to be cleared.

Posted on Nov 21, 2009

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Posted on Jan 02, 2017

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2 Answers

Update tom tom go 720 for free


You may be able to get "free" map updates from (illegal) underground sources. But that's not recommended.
Yes, you're right, you can simply get a new TomTom GPS and get the latest map(s) for it. Consider getting a TomTom with lifetime maps ....and you won't have to pay for any map updates.

Sep 17, 2012 | Tomtom GO 720 GPS Receiver

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The top half of the touchscreen on my tom tom 520 activates the bottom half when touched, but the bottom half works perfectly. Can you offer a solution


Same problem here mate, but sorry, can't help ya..

Go start a new thread in the discussion boards at TomTom.

You may have to register first, but it's free.

The more users that mention this recent problem the better. Maybe make TomTom take note.

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Can not load


You can download tomtom home for your device at the following link:

http://www.tomtom.com/support/support.php?ID=3&Language=1

Jul 08, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

I can't start my tomtom 720 in Windows vista


WHEN CONNECTED TO YOR CPU . YOU TOMTOM SCREEN WILL ADK CONNECT TO COMPUTER NO or -YES. TA YES ON YOUR TOM TOM SCREEN.

Apr 03, 2009 | Tomtom GO 720 GPS

1 Answer

Tom tom home does not see my tom tom go 520


Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

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Can not use computer voices on my tomtom 520t


I downgraded to the original files, saved em on my PC. No more probs with the voice but I will wait a while till I "upgrade" again.

Dec 15, 2008 | Tomtom GO 520/720 Remote Control

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my tom tom 510 would start, i have charge the tomtom with green light on, but tomtom is not coming up

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Tom tom 720 and imacs


my opinion is downloading was not successful again download

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TomTom GO 720 - flashing red circle with white cross on screen


Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo

Nov 20, 2007 | Tomtom GO 700 GPS Receiver

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