I have the Profile JE1590BC installed in my corner cabinet, above my countertop and the halogen lamp is burnt out. I removed the front face plate screwed to my cabinet to get to the junction box to replace the lamp. I think it's in the back of the microwave so I have to pull the micro out of the cabinet. I called GE and they told me that customers have to pay a service tech to replace the lamp--ridiculous design--what a ripoff !! I am an electrician and I can replace a lamp but I want to see the assembly or find the location of the jbox for the lamp before I pull it out. Do you have this info or drawing ? Your response is appreciated !! YOUR WEBSITE IS GREATLY APPRECIATED BY ALL !!! THANKS !
The type of screw attaching the casing is called a Torx Tamper Proof screw. You need a Torx Tamper Proof Screwdriver to remove the screws. These screws and screwdrivers come in various sizes. I think the size you need is T20H.
You can download the installation guide here: http://www.geappliances.com/service_and_support/literature/
Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to 110V connectors, and that posed a real liability threat, so they stopped using them.
You now must generally remove the outer cover to replace the bulb.
In many over-the-range models, that can mean having to take the oven down from the wall! For safety's sake, that should be a two-person job and it's really helpful if you have your original installation instructions to do this.
Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.
I would replace all the bulbs while you have it out so you can start fresh, so to speak.
If it blows the fuse as soon as you hit the START button, it's almost certainly a shorted high-voltage capacitor.
If it blows a few seconds after you hit the START button, it's probably the high-voltage transformer. You'll possibly also smell a faint electrical burning smell from the rear vent after you shut if off.
Microwave can be very dangerous so it is best to have it looked by a professional
Would appreciate a solved rating for expert advise.
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It's fixed !!! I had to go down to an appliance parts shop in PHX to get the lamp after I had taken the microwave out of the corner cabinet and disassembled it. Found the light bulb toward the right front top corner after taking the frame all apart. It was a pain but it's done !! BTW, I'm a female licensed electrician and GE told me over the phone that I would have to call a service tech to come replace the lamp (about $200). I searched the websites for the part number to get the lamp (it wasn't printed on the lampbase), searched for local appliance part stores and found the part number (WB36X10131) to pick it up. The "cavity" lamp cost me $8.65 then the cost of the gas (about 40 miles) to get it but my micro was back up and running before Thanksgiving dinner --just in time to make Lean Cuisine !!! HAHA Thanks for your reply Guru !! Have a great weekend !! Julie
what kind of "screw driver" do I need to use to get the outer casing off - it is a weird type of screw with a center post????????
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