Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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SCANNER does NOT respond.

When I plug in my printer to my computer (It is already installed), it prints well, but it doesn't respond when I want it to scan. I push "Start" and all it says is "Connecting to PC". I believe it's a connection problem. PLease help?

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You need to have scanning software installed as well, when you press scan a program should open on your computer to accept the scans. Check in control panel then scanners and faxes and see if the scanner is there.

Posted on Jul 20, 2009

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2 Answers

My scanner is plugged in but when I try to scan a document it says my scanner is not responding


Hello,

If it is your first time using your printer, then you need to install the driver for it to work.

If you have used your printer without any problem before then, there are two possible reasons why your printer/scanner is having that issue:

1. Connection error
2. Driver problem

First thing's first. Restart your computer and your printer. there are times that computers and printers just need a restart for it to work. Yes, it's strange but it's how things work with machines. They need rebooting to work smoothly.


If rebooting your computer and printer won't fix the problem. Here are the things that you can do.

1. Connection error:
.
a. Turn off your printer and turn it back on. Try scanning, if no go.. proceed to step b.

b. Unplug your printer from your computer and unplug it's power cord and press and hold the printer's power button to 5-8 seconds to completely drain the power. Plug it back in to the wall outlet leaving the connection between your computer and the printer still unplugged. wait until your printer completely turns on. Plug it to your computer and do the scanning process.

If all steps above don't work, then you need to check the driver.

Uinstall the driver of your computer by going to the control panel. After uinstalling it, then reinstall it by using the dvd that came with your printer. Follow the on-screen instructions and try scanning. It should work.

If it doesn't, please reply to this thread.

Thank you for using fixya.com

Carlo Adrian

Nov 14, 2012 | Dell Photo 926 All-in-One Printer

1 Answer

Printer not responding


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Mar 27, 2012 | Lexmark X3650 Printer

1 Answer

Lexmark X4550 Scanner not working


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Jan 05, 2012 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

My lexmark x1240 all-in-one will not print. It saves XPS files and when I go to open them it will not open them. I have already installed the XPS reader. Also, when I try to scan, a box pops up saying...


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.


You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/lgJCxt. Select your operating system, download and execute the file.



Try to scan again to verify that the problem is fixed.



If the problem continues, please contact Lexmark Technical Support for additional assistance.

Oct 11, 2011 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Print document system responds document is printing system responds that document is printed but no document is printed. Used troubleshooting for alignment and that works with printer?


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 23, 2011 | Lexmark Z816 InkJet Printer

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I have a Lexmark 2600 all in one. When I changed the black ink #14 I got a realign message, printed the alignment page but get no response when I push scan button on machine. I can scan from the computer...


1. The software that came with the printer must be installed for the scan button, on the printer,to work. The software also has to be running.
2. If this is the case, and the scan button on the printer is the only thing not responding and it is still not working, then uninstall the printer software and reinstall follow the directions given with the printer. This usually intails:
Power on the scanner, un-plug the USB cable from it and begin a fresh install.

You will re-connect the USB only when the program tells you and not before. Let it finish.

REBOOT computer and window will find the new hardware.

Only do this if you already tried the "1." step first. Sometimes reinstalling the print software will resolve this issue.

Jan 30, 2011 | Office Equipment & Supplies

1 Answer

My printer doesn`t react


Hi there, " Unplug the printer cable from the computer. " Unistall the printer drivers from Device manager and also unistall the all the printer appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the printer. " then you can connect the printer and and try to Print the test page.

Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

Aug 19, 2009 | Canon PIXMA MP150 All-In-One InkJet...

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Dell 968 printer not responding message please help


try unplugging the printer and plugging it back in, also do you have the printer set as the default printer

Apr 26, 2009 | Microsoft Office Professional 2007 Full...

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Lexmark 1270 scans but will not print


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the sofware asks for the printer connect it and continue

Dec 13, 2008 | Lexmark X1270 All-In-One InkJet Printer

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All in One Printer/Scanner/Copier will not respond to print command.


Pls make sure that your computer recognizes your Printer, if it doesn't it would never respond to any print command you sent
check to see (if the computer recognizes)
1- go to start then select printer
2- select your desired printer - right click
3- go to properties
4- select print PRINT TEST PAGE
5- check the message on your paper

if it doesnt then you might have installed a wrong driver

Jul 14, 2008 | Office Equipment & Supplies

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