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My monitor was stuck on one of my cameras and when I turned it off and on again it was stuck in the hello screen. I took the battery out and put it in again. Then I pressed the button on the left (I have a best view) and pressed the right arrow key until I got to the view can screen. It turns out something was wrong with just one of my cameras as I could view the other one. I unplugged and replugged that camera and that solved my problem!