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Onboard USB 2.0 hard locks system.Reverting to 1.1 mode solves it

Hello, thank you for taking the time to assist me. I am a very experienced computer user and built a custom rig based around the AsRock 775Dual-VSTA motherboard, which features on-board USB 2.0 ports. Whenever I try to transfer data from or to a device (such as an external Hard Drive, MP3 player, digital camera...), the system will freeze within a few seconds to a minuet. This is a brutal hard lock, the mouse pointer will not move, nothing responds and even the NumLock light stays lit no matter what. Data corruption can result wherever a file was trying to be stored (cause only part of the file gets over). A hard reboot is the only recourse. I have also noticed that intensive software such as games will be unstable and crash every 10mins to an hour or two, even if no USB device is connected save my mouse and keyboard.
The really interesting thing is, when I disable the 2.0 support and rely on legacy 1.1 mode, all problems are solved completely. In fact, my system has never freezes or crashes when 1.1 mode is in effect. SO, why is my system doing this? Faulty hardware? Bad configuration? I have the correct drivers from the manufacture's website and have tried drivers directly from VIA (this board has a VIA chip set). Nothing seems to work. Could there be a Windows service interfering with this? I am grasping at straws here and no, I do not want to just go and buy a cheap USB PCI card, I want what I paid for already to work properly. Thank you again!

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  • pixelite25 Jul 20, 2009

    Well, my BIOS is already up to date (v3.10). When 1.1 mode is enabled instead of 2.0, no problems occur, so I doubt other hardware in my system is a problem. Thank you for the suggestion none the less!

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AsRock motherboard having trouble even it another thing to happen like Hard Disk Failure but we know our HDD is fine...
Heres what you do, update the BIOS of your motherboard, www.asrock.com.
This time all the settings on your motherboard hardware are working properly. Good luck!

Posted on Jul 20, 2009

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