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I have an upright freezer, not a self defrosting one,defrosted it last week and all was well. Now it is 40 degrees and everything is soft! It has been locked so I am not sure what to do. Please help.

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In some cases it may have been caused by the accumulation of ice at the coils at the back of the freezer. You may check at it if there is ice formation thus causing the low temperature to accumulate locally in that area. Check the thermistor, most model has it located in the same area at the back panel. At times the thermistor when locked in ice may not function well after. If you wish to troubleshoot that you can use a tester and see if there is voltage running. If your unit has a fan see if it is working and if it does its job in circulating the air.

At times especially for old units distance of the rear from the wall is also important in ensuring that proper ventilation is given to the unit. Other than that check the freon level.

If that does not help, further observation is requested for additional inputs to further isolate the problem

Posted on Jul 20, 2009

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Everything in our freezer is frozen solid except for the ice cream which is soft and mushy, the freezer is only about 3-4 years old and we checked and it is turned up to the coldest setting, any ideas what...


If this is a self defrosting model make sure that you don't have frost build up on the back wall of the freezer causing the air not to circulate like it should. If you do have frost build up other items will eventually start thawing as well. If this is the case you have a defrost problem.

If this is not a self defrosting model then make sure it does not need defrosting.

You normally will notice ice cream being soft before you notice other things thawing.

Also make sure the door is shutting good and you may try putting the ice cream in a different location.

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This sounds like your defrost heating coil has gon bad. Not much you can do but replace it. Please leave a good thumbs up for me for the effort. Pretty sure I'm correct on this one. The Raz Shack

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In most cases, an evap that freezes up is either an air flow problem or no defrost cycle. Older Hobarts have mechanical defrost time clocks. It could be locked up i.e., not running so no defrost cycle.
It could be coming out of defrost too early because the sensor that monitors the evap temp is not working properly.
The door could not be closing. If left cracked open, it will freeze up every time as unit never hits temp., keeps unit running. Warm air is seeping in and the moisture freezes on evap.
Lastly, the defrost heater(s) may not be working. Burned out, shorted, broken wire, etc.

Good luck and hope this helps.

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you say when you advance the defrost timer , id assume turn it ever so slightly the machine kicks on ad begins to freeze again?? then prior to advancing timer i would expect the unit to be totally dead(stuck in defrost mode).no fans,compressor or anything. that suonds like a bad timer or chck the wires going into the timer

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feel the sides or the coils on back if it has any see if they are hot or cold

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