Question about Brother MFC-7820N Laser Printer

1 Answer

Change Drum Soon." We have switched the drum with new drum, and it still is giving us the same message!The drum life indicates 0%. Do I need to reset something in order for it to work properly?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 601 Answers

Hi...

Reset the printer and then try.
Reset from the menu or unpluge the printer an hr.

Let me know
Thanks
Smith

Posted on Jul 20, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

6 Answers

Continue to get a message to change drum soon. Changed drum already. Print quality is still not good.


hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

Oct 07, 2008 | Brother Office Equipment & Supplies

2 Answers

How do i reset ricoh sp 1200s drum unit


why toner life end message keep on showing on sp 1200s prints.

Aug 04, 2012 | Ricoh Office Equipment & Supplies

1 Answer

What does a belt life ends soon mean, on a brother MFC 9440ch color laser printer?


Are you sure of the error message? The Brother printers that I have used have Drum Ends Soon and Change Belt messages.

The Brother MFC-9440CN has a belt that can be replaced. The Belt unit has an life expectancy of ~50000 pages. The belt unit is part BU100CL and costs a bit over $150 at office supply stores. Amazon.com and some other stores have the unit for under $100. http://www.amazon.com/Brother-BU-100CL-HL-4040CN-HL-4070CDW-Series/dp/B000SC245E is one source.

When the unit says Change Belt Unit, follow the directions from the manual's maintenance section to replace the belt unit. See page 178 (page 189 of the PDF) http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002252/mfc9440_usa_usr_b.pdf . You have to remove the Drum and then the Belt Unit. Then slide in the new Belt Unit and replace the Drum unit. Then close the printer and turn it on. Finally reset the counter from the Machine Info sub menu (press Menu 8 4 and select the Belt Unit and press OK. Then press 1 followed by Stop/Exit).

If you mean the Drum Unit, that is part DR-110CL and costs over $175 at the office supply stores. Order this part when the Drum End Soon message appears and replace it if the print quality deteriorates (or when you have the new drum). The Drum Life is ~17000 pages. The steps start on page 166 (182 of the PDF). You need to remove the old Drum unit. Then remove the toner cartridges from the drum. Prepare the new Drum Unit, including putting the cartridges in the new Drum. Then replace the Drum unit and reset the counter.

I hope this helps.

Cindy Wells

Jun 04, 2012 | Brother MFC-8460N Laser Printer

1 Answer

Alarm says replace drum soon. Can the message be


The "replace drum soon" indicater is a warning for you to have a new replacement drum "on-hand". Soon the display will change to "REPLACE DRUM" AT WHICH TIME THE UNIT WILL STOP PRINTING.
When the new drum cartridge is then installed...the REPLACE DRUM indicator will be reset. DO NOT replace the drum before the machine says to.

Jun 04, 2010 | Muratec F320 Plain Paper LED Fax

1 Answer

I put in a new drum and the 7020 still reads "Change Drum Soon"


Open the front door and press the options ar menu key, if it doesn't ask you if it's a new drum, then press 3 and 9 together and scroll thru the items to reset and reset the drum.

Dec 22, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Drum life remaining


All you need to do is open the front door and press either the options button or menu button, whichever you have, it will ask you if you changed drum, just answer yes, and you're good to go...

Sep 14, 2009 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

BROTHER MFC 7820N MACHINE PUT IN NEW DRUM, CHANGE DRUM MESSAGE COMES ON. PUT IN NEW TONER, TONER END OF LIFE MESSAGE COMES ON.


To manually reset the counters, do the following:
  • Open front cover, press "option".
  • Answer Yes (by pressing 1) to the question in the display.
  • Your drum counter is now reseted. Press "option" again.
  • This time, press *, 0, 0.
  • Your toner counter is now reseted too.
(If nothing happens when pressing option, try using the back/clear button instead.)

Jun 15, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

"Change Drum Soon" Message; not change when we changed the drum.


Description:
This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.


Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.

Aug 07, 2008 | Brother MFC-7820N Laser Printer

2 Answers

Changing the drum


I fixed the problem (following the user's guide).
1. After reinstalling the new drum unit into the printer, keep the front cover open.
2. Press "Clear/Back" on the machine
3. Press "1" and when the LCD shows "Accepted", close the front cover.


May 14, 2008 | Brother DCP-8040 Copier

Not finding what you are looking for?
Brother MFC-7820N Laser Printer Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...