Question about Nokia 6111 Cellular Phone

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Other person cant hear what i say in my nokia 6070i..

THE PERSON AT THE THNOTHER REMND VCANNOT HEARWHAT I SAY IT LOOKS AS I HAV TO KEEP LISTENING TO THWEM SAYING HELLO HELLO!!!PLEEEZ HELP ----CAN A SOFT WARE OUPDAT REPAIR THIS ?!!!

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